BMW of Westlake - Service Center

Jim was great- Issue resolved in short time frame and able to return loader the following morning, which was much more convenient. All the service reps are super helpful and car is always returned clean able to return loader the following morning, which was much more convenient. All the service reps are super helpful and car is always returned cleaned and washed. More

I’m satisfied with the final outcome. It took some time I’m satisfied with the final outcome. It took some time due to the vehicle (i8) being a hybrid, but in the final analysis everything went smoothly. I’m satisfied with the final outcome. It took some time due to the vehicle (i8) being a hybrid, but in the final analysis everything went smoothly. More

Great service. BMW Westlake did a great job installing my tires. My vehicle was done in the time promised and delivered to me freshly washed. my tires. My vehicle was done in the time promised and delivered to me freshly washed. More

Service was easy, wait was within estimate, and Nate, the service guy was courteous, no price surprises. service guy was courteous, no price surprises. More

Westlke BMW has professional and courteous staff, the service department is very accommodating. I had another good experience yesterday. service department is very accommodating. I had another good experience yesterday. More

The service staff was quick and efficient checking in my vehicle and made sure they answered all my questions. vehicle and made sure they answered all my questions. More

Was not happy about the parts delay. Staff was very Was not happy about the parts delay. Staff was very accommodating and good to work with Was not happy about the parts delay. Staff was very accommodating and good to work with More

Nate was extremely helpful with getting my tire fixed and getting me in and out quick getting me in and out quick More

Brittaney is fabulous.Helpful friendly competent.Techs Brittaney is fabulous.Helpful friendly competent. Techs are smart and do excellent work. Thank you for taking care of me and my car! Brittaney is fabulous.Helpful friendly competent. Techs are smart and do excellent work. Thank you for taking care of me and my car! More

Fast and great service. Service associates were friendly and helpful. Easy to get into and out of service bay. and helpful. Easy to get into and out of service bay. More