BMW of Westlake - Service Center

Very satisfied with service department, especially Jim Strunk, who kept us updated often during a difficult problem to solve with our vehicle. Loaner very much appreciated. Strunk, who kept us updated often during a difficult problem to solve with our vehicle. Loaner very much appreciated. More

I felt that I was special to your dealership, the work was done extremely well was done extremely well More

The service team is exceptional. The dealership is very clean and everyone is pleasant. Highly recommend clean and everyone is pleasant. Highly recommend More

Everyone was friendly besides the two men that were standing in the corner clearly gossiping about customers. standing in the corner clearly gossiping about customers. More

Great job. Good service. Work done on time. Loaner was nice. Service advisor very good to work with. nice. Service advisor very good to work with. More

Easy to work with, reliable, great service. Tim was very helpful as my car had been to a different dealer prior and they put an incorrect tire on my car. helpful as my car had been to a different dealer prior and they put an incorrect tire on my car. More

Brittany, John, and the rest of the team at the service center are very personable, and always make me feel welcome. center are very personable, and always make me feel welcome. More

Always friendly and helpful and gets me an appointment right away. I feel confident enough to stop by to have them check something out quick right away. I feel confident enough to stop by to have them check something out quick More

Jim Strunk is terrific to deal with. Answers all my questions. Makes sure I get the service that I need. questions. Makes sure I get the service that I need. More

Excellent service and very friendly and professional and clean environment! I never have any issues. clean environment! I never have any issues. More