BMW of Westlake - Service Center

Not enough people to work. Have to wait on answers when you use a warranty seems like they don't like that. you use a warranty seems like they don't like that. More

I received excellent service. It was finished quickly. Also I’ll say that the coffee was fabulous! Also I’ll say that the coffee was fabulous! More

Excellent service with great follow up. Seamless service Excellent service with great follow up. Seamless service and pleasant staff to work with Great to use dealerships Excellent service with great follow up. Seamless service and pleasant staff to work with Great to use dealerships More

A problem requiring a new part was discovered during the 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job coordinating the process. More

My review is about Jim, in service. He has consistently and considerately helped me with my cars. I purchased my first BMW 2003. I have been encouraging people who can afford this amazing car ever since. and considerately helped me with my cars. I purchased my first BMW 2003. I have been encouraging people who can afford this amazing car ever since. Jim has been my go too guy! He is prompt, responsive, and honest with me. I am a self employed woman. I cannot afford to be stranded. He is amazing. That is my review!!! I have convinced, my husband to switch and 3 clients to purchase your automobile. I can’t speak for them. They have all raved about their cars! It is important to say the positive too. Thank you, Lynn Skunta More

Very satisfied with service department, especially Jim Strunk, who kept us updated often during a difficult problem to solve with our vehicle. Loaner very much appreciated. Strunk, who kept us updated often during a difficult problem to solve with our vehicle. Loaner very much appreciated. More

I felt that I was special to your dealership, the work was done extremely well was done extremely well More

The service team is exceptional. The dealership is very clean and everyone is pleasant. Highly recommend clean and everyone is pleasant. Highly recommend More

Great job. Good service. Work done on time. Loaner was nice. Service advisor very good to work with. nice. Service advisor very good to work with. More

Everyone was friendly besides the two men that were standing in the corner clearly gossiping about customers. standing in the corner clearly gossiping about customers. More