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2,033 Reviews of BMW of Westlake - Service Center
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February 21, 2021
prompt and friendly, Christian was very friendly and understood my needs that day.Was told i needed new tiers and was nod pressured into do any thing at that time. understood my needs that day.Was told i needed new tiers and was nod pressured into do any thing at that time. More
by L.HAMSHER
Verified CustomerEmployees Worked With
Christian Gufreda
February 17, 2021
Christian is very good at what he does. He is always good at reminding people of appointments he always follows up to make sure everything is done to satisfactory. at reminding people of appointments he always follows up to make sure everything is done to satisfactory. More
by CGAMBINO
Employees Worked With
Christian Gufreda
February 13, 2021
I took my car in for transmission diagnostics. I was told that nothing was wrong with it. I paid my bill of $173.31 (taxes included). And that was ok. Until I noticed the "MISC. CHARGES" for $14.59 plus sale that nothing was wrong with it. I paid my bill of $173.31 (taxes included). And that was ok. Until I noticed the "MISC. CHARGES" for $14.59 plus sales tax. It sounds to me like "gouging" charge! unacceptable to say the least. More
by LALAFIFI
Employees Worked With
Cassie Thadeus
February 13, 2021
I greatly appreciate the service my car got last time my car was at BMW of Middleburgh Heights, excellent service, fast, reliable, efficient. Thank you car was at BMW of Middleburgh Heights, excellent service, fast, reliable, efficient. Thank you More
by MARCOMAURTUA
Employees Worked With
Other Employees :
Cassie Thadeus, Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
February 12, 2021
As always, service department did an amazing job on my M3. Never have a complaint when I have to take my car in to them. M3. Never have a complaint when I have to take my car in to them. More
by CORY.OSADCIW
February 11, 2021
Every time I take my Car in for Service, Christian always makes sure I'm taken care of and gives me updates on what's going on with my Vehicle. I've always had an excellent experience each time. makes sure I'm taken care of and gives me updates on what's going on with my Vehicle. I've always had an excellent experience each time. More
by RAYSHON.MCDADE
Employees Worked With
Christian Gufreda
February 10, 2021
Always great service. Service department is always quick to respond and online scheduling options add to the convenience factor when in need of BMW service to respond and online scheduling options add to the convenience factor when in need of BMW service More
by Markell
Employees Worked With
Cassie Thadeus
February 09, 2021
Excellent customer service! Cassie was very helpful! She knew exactly what the issue was with my car and knew it would take time and arranged a loaner vehicle. She knew exactly what the issue was with my car and knew it would take time and arranged a loaner vehicle. More
by PCHOW51
Employees Worked With
Cassie Thadeus
February 04, 2021
John has always taken care of all my service needs. You won't be disappointed taking your vehicle to BMW of Westlake they sure know how to get the car in and out back to you in proper working conditions. I won't be disappointed taking your vehicle to BMW of Westlake they sure know how to get the car in and out back to you in proper working conditions. I will continue to buy and service here. More
by Qasim Shirazi
Employees Worked With
