2,043 Reviews of BMW of Westlake - Service Center
The dealership is clean and inviting. Lexus offers cookies. Nissan offers mini cans of soda. Lexus offers cookies. Nissan offers mini cans of soda. More
It is such a pleasant experience. The waiting room is very nice. I like how they keep you updated on the progress. The waiting room is very nice. I like how they keep you updated on the progress. More
I had my oil change done there recently and everything went well. I also received helpful recommendations from them. Excellent dealership, I will be back! went well. I also received helpful recommendations from them. Excellent dealership, I will be back! More
Pretty good pretty quick really cool shop I wanted to see the cars but I wasn’t sure if I could cool place. the cars but I wasn’t sure if I could cool place. More
Very responsive in the level of service and attention to detail. Was able to get in quick and get problem resolved in timely manner detail. Was able to get in quick and get problem resolved in timely manner More
I brought my new to me BMW in for an oil change. Both the Service Managers and the actual service was very efficient. Both the Service Managers and the actual service was very efficient. More
The service at BMW Westlake is excellent! Andrew in the Service Department provides excellent service! Andrew in the Service Department provides excellent service! More
This dealership is absolutely amazing, they’re very attentive and explain everything thoroughly. Today l got my car serviced and Matt was the absolute best! attentive and explain everything thoroughly. Today l got my car serviced and Matt was the absolute best! More
Cory did a great job making sure I was apprised of my car’s status. Also provided me with a loaner to make the repairs more efficient! car’s status. Also provided me with a loaner to make the repairs more efficient! More
Had a flat driving up for the holidays on a Saturday. Got me in on Monday to repair. Only bad feedback is when advisor asked for feedback, I told him I noticed that my back windshield wiper came off in t Got me in on Monday to repair. Only bad feedback is when advisor asked for feedback, I told him I noticed that my back windshield wiper came off in the courtesy car wash they give before returning your vehicle to you…. and he never responded since and has ghosted me. More