Mathew Povroznik
Mathew Povroznik at BMW of Westlake
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Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Mathew Povroznik

May 01, 2024

Dealership Rating
Employee Rating

Easy schedule! Matthew was clear and precise about the entire process! My vehicle is fixed properly! Thank you !!! More

by ZOLTAN_ONODI
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

BMW of Westlake responded

Thanks for the positive review!

April 19, 2024

Dealership Rating
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Excellent staff that helped me every step of the way. This is my second vehicle through BMW Westlake. More

by Norm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 19, 2024

BMW of Westlake responded

Thanks for the great review and for your loyalty!

April 09, 2024

Dealership Rating
Employee Rating

I called and they recommended for me to come in, Mathew did great job in taking care of the problem in timely fashion More

by R_HELOU
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 09, 2024

BMW of Westlake responded

Thanks for the great review about Mathew!

March 13, 2024

Dealership Rating
Employee Rating

Came in for an oil change. Matthew took great care of me during my visit. I truly appreciate the multi point inspection and the complimentary car wash. More

by Ms.Castro
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

BMW of Westlake responded

Thanks for the positive review about Matthew!

March 08, 2024

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Employee Rating

Very nice dealership. Quality service work every time. I would never take my vehicle anywhere else More

by lemod44212
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 08, 2024

BMW of Westlake responded

Thank you for the awesome review!

March 02, 2024

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I worked with the service department. Each person I have worked with has been friendly and professional. The repair that was needed was completed quickly. The communication I received was More

by Tara
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 02, 2024

BMW of Westlake responded

Thanks for the positive review!

February 20, 2024

Dealership Rating
Employee Rating

Westlake BMW is a beautiful dealership with excellent people. Its service team is highly professional and pleasant to work with. Definitely would recommend and return for any work on our vehicles More

by KFTESKE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

BMW of Westlake responded

Thanks for the positive review!

February 19, 2024

Dealership Rating
Employee Rating

They were upfront about every issue and told me in a timely manner. Matt went above and beyond. I would recommend him all day long. Great experience! More

by tourizmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

BMW of Westlake responded

Thanks for the fantastic review!

January 17, 2024

Dealership Rating
Employee Rating

Matthew in the service department was exceptional. My car was serviced in less than the time estimated and the video provided was much appreciated. More

by USNLASERERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

BMW of Westlake responded

Thanks for the positive review about Mathew!

January 15, 2024

Dealership Rating
Employee Rating

The service at the BMW of Westlake dealership was excellent as always. I recommend this dealership to anyone. More

by EAGLETRACK1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 15, 2024

BMW of Westlake responded

Thanks for the awesome review about the team!

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