Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
336 Reviews
4.8

336 Reviews

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336 Reviews of Mathew Povroznik

April 27, 2026

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Employee Rating

I was very happy with my service and Matthew kept in touch with me giving me updates and progress updates service was quick and prompt as well as professional More

by BOB_KINCAID1
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Recommend Dealer
Yes

April 24, 2026

Dealership Rating
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I’ve been using this service center for 3 years and it is always super efficient and easy. Great communication and speed. More

by Mbaldoni
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Recommend Dealer
Yes
Apr 27, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

April 19, 2026

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Employee Rating

I had an excellent experience at this BMW service center. From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made More

by slottedrodstick
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Recommend Dealer
Yes
Apr 22, 2026

BMW of Westlake responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

April 18, 2026

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Matthew in their service department is amazing. He helped me out tremendously. The service was prompt and effective. Will only go there for service. More

by TODDEMILY
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Recommend Dealer
Yes
Apr 21, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

April 18, 2026

Dealership Rating
Employee Rating

Matthew in their service department is amazing. He helped me out tremendously. The service was prompt and effective. Will only go there for service. More

by TODDEMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

BMW of Westlake responded

We can't wait to see you again, have a great day.

April 18, 2026

Dealership Rating
Employee Rating

Matthew in their service department is amazing. He helped me out tremendously. The service was prompt and effective. Will only go there for service. More

by TODDEMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

BMW of Westlake responded

Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2026

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Employee Rating

Friendly and knowledgeable service representative, easy to schedule service, fast service at reasonable cost, and cleaned my car inside and out. Fantastic! Thank you!! More

by TVIEZER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

April 15, 2026

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Employee Rating

Great service, quick and responsive. Will be back whenever my vehicle needs to be serviced More

by TELLCHRIS216
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

April 10, 2026

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Employee Rating

Service personal especially Matt were all very friendly and knowledgeable. Service time was quicker than projected. Thank you More

by BONNIEPARIDON
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Recommend Dealer
Yes
Apr 13, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

April 07, 2026

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Employee Rating

This is the best BMW dealership in Ohio. Their service is fabulous and their people are great! shout out to Matthew and Brittany in the service department. They treat me like family in our o More

by AudiAsh
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 11, 2026

BMW of Westlake responded

Audiash, we're happy to hear you had such a positive experience with our team!

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