BMW of Westlake - Service Center

Hi Everything went smooth. The service rep was very thorough and detailed. The service was great. The service rep was very thorough and detailed. The service was great. More

I've been in a few times and the folks work fast, are knowledgeable, and take good care of my car. Would recommend this service center to other BMW owners. knowledgeable, and take good care of my car. Would recommend this service center to other BMW owners. More

Poor communication with appointment and via text after when license plate was damaged from car wash when license plate was damaged from car wash More

Fast. Courteous. They really want their customers to be happy and completely satisfied! Very accommodating Courteous. They really want their customers to be happy and completely satisfied! Very accommodating More

Attentive, quick answers, quick and clear solutions, use of technology to communicate, pay, etc is high of technology to communicate, pay, etc is high More

I had to have my car towed there and I was contacted by Andrew and kept apprised of what needed to be done. Andrew and kept apprised of what needed to be done. More

The service was exceptional and I was treated very well. The work was completed a full hour ahead of schedule and I appreciated the video. The work was completed a full hour ahead of schedule and I appreciated the video. More

Very smooth and good communication Cory keeps a good communication through text messages, answered all my questions. Drivers are very nice, delivered car on time. The concierge service is excellent! communication through text messages, answered all my questions. Drivers are very nice, delivered car on time. The concierge service is excellent! More

I was satisfied with BMW Westlake. Service was as always good. Andrew provided great customer service. Thank you. Service was as always good. Andrew provided great customer service. Thank you. More

Customer service was friendly, faster service than I expected, informed about everything, it was great! expected, informed about everything, it was great! More