BMW of Westlake - Service Center

Cory was excellent. My wife had an issue with her car, she dropped it off at the dealership, Cory knew she was coming and had her in a loaner within minutes. He ordered My wife had an issue with her car, she dropped it off at the dealership, Cory knew she was coming and had her in a loaner within minutes. He ordered the parts right away and we needed her car for a trip a day later and it was done exactly on time. It was a big job. When I dropped the loaner off, Brittney was at the door with my receipt in hand along with my keys. I’ve always had excellent service. It’s like they know what I need before I need it. Thank you. More

Service was easy to schedule, the time was convenient and the wait was as promised! the wait was as promised! More

Got an appointment right aware! Matthew kept me well informed of what was going on with my car!! Great customer service. Matthew kept me well informed of what was going on with my car!! Great customer service. More

The service was great. The time was acceptable and the customer service was the best that I have every experienced The time was acceptable and the customer service was the best that I have every experienced More

They took care of me while my care is getting fixed and put me into a new car (loaner) Brittany is awesome! put me into a new car (loaner) Brittany is awesome! More

Corey is awsome at his job, always positive and helpful, can’t say enough good things about him! can’t say enough good things about him! More

Professional, courteous, polite, and a well-oiled machine from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to me. Customer service to a T. Highly recommend them. More

Always great services. Timely and efficient quality of work. I drive past other bmw locations to come to this location due to the great service. Timely and efficient quality of work. I drive past other bmw locations to come to this location due to the great service. More

Very good experience. . buying our car and the service department. Very friendly and helpful . Thank you . buying our car and the service department. Very friendly and helpful . Thank you More

Taken my car to this dealership ever since I’ve bought it and have had nothing but good experiences. and have had nothing but good experiences. More