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BMW of Westlake - Service Center

Westlake, OH

4.7
2,038 Reviews

2,038 Reviews of BMW of Westlake - Service Center

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March 20, 2023

My service appointment went very quickly and I was given all the information that I needed. The staff was super helpful and I was in and out quickly. More

by kerdunc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

BMW of Westlake responded

Thanks for the positive review!

March 17, 2023

Great staff, Brittney was attentive and Curious rate 5 overall . Nice waiting area with good coffee More

by Rskulik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

BMW of Westlake responded

Thanks for the awesome review!

March 14, 2023

Great service. Kept me informed of what they were doing and the condition of my vehicle. More

by MJBUDENZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

BMW of Westlake responded

Thanks for the positive review!

March 11, 2023

They are professional, fast and convenient, not to mention the first class waiting area with water and coffee More

by Bernie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the positive review!

March 11, 2023

excellent service knowledgeable and friendly staff great location easy to get a service date very pleased More

by afeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

March 11, 2023

As always, great service and l appreciate the updates throughout the process. High five to Cory! More

by LINDA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the great review about Cory!

March 11, 2023

They were very nice and explained everything. This was my second time there and they answered all my questions. More

by VEGA_MBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the awesome feedback!

March 10, 2023

Friendly and efficient. Always a pleasure to have professionals take care of my vehicle. Comfortable setting. More

by JZUGAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

BMW of Westlake responded

Thank you for the amazing feedback!

March 09, 2023

Great service! Very professional and informative about your vehicle. Gets the job done in a timely manner. More

by mcbrideshameka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Mar 10, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

March 08, 2023

The customer service was great and they were very respectful of my time. I plan to continue to use their services. More

by An
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

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