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BMW of Westlake - Service Center

Westlake, OH

4.7
2,003 Reviews

2,003 Reviews of BMW of Westlake - Service Center

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January 29, 2023

Great service experience. No hassles just good quality service. Everyone helpful and courteous throughout the day. More

by thomas.weldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jan 30, 2023 -

BMW of Westlake responded

Thanks for the positive review!

January 28, 2023

Most professional team to work with. Lots of respect for these guys! Quick, responsive, efficient More

by ELI Haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan (5 stars)
Jan 30, 2023 -

BMW of Westlake responded

Thanks for the awesome review!

January 25, 2023

Took my car when I got there and were finished when they said they would be More

by newcarguy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jan 26, 2023 -

BMW of Westlake responded

Thanks for the positive review!

January 22, 2023

Jim, Cory and the cashier were extremely kind and helpful! Very happy with service. Definitely recommend More

by DELONALALA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jan 23, 2023 -

BMW of Westlake responded

Thanks for the great review about the team!

January 21, 2023

I had a wonderful experience at this BMW dealership. They did fast work and the wait was comfortable. More

by VANKEULS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

BMW of Westlake responded

Thanks for the great feedback!

January 21, 2023

Always a great experience. This time the service center doubled as my office, they got me in early and out quickly. More

by bhamill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

January 21, 2023

Service was completed as discussed. Customer service rep kept me up to date on the progress. More

by COYNER_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

BMW of Westlake responded

Thanks for the awesome review!

January 20, 2023

We are new to the area - needed service in a pinch during holidays. Our x5 went 'dead' day before Christmas Eve. Thank you for talking us thru potential issues and queezing us in for service ! We will be bac More

by DAVENE.GARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jan 20, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

January 20, 2023

Staff very helpful, polite and efficient. Always willing to address any questions or concerns. How ever this last visit I noticed that my washer fluid wasn’t capped off because I ran out a da More

by IIESHAHAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jan 20, 2023 -

BMW of Westlake responded

Thanks for the great review, sorry we missed that.

January 20, 2023

Great service- got me in quick for an oil change. Very easy to schedule online as well More

by JRSCHENKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
Jan 20, 2023 -

BMW of Westlake responded

Thanks for the positive review!

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