Back

Baierl Toyota

Mars, PA

4.1
842 Reviews

19045 Perry Highway

Mars, PA

16046

Directions

By Type

842 Reviews of Baierl Toyota

August 28, 2015

My New Prius v Five I cannot give credit to just one person but Jim Cuffaro led the charge! He listened, he responded and within a few minutes I said okay to the deal. More

by moosemikepa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business Manager and Sales Manager., Jim Cuffaro
Sep 10, 2015 -

Baierl Toyota responded

Thank you for your awesome feedback! Jim, Jocylyn and the team are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for choosing our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Kind regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 27, 2015

Sales Associate, Patrick Evans, was outstanding!! Sales associates, Patrick Evans, was polite,, patient, pleasant and extremely helpful during the entire process. Patrick came in on his day off to de More

by RSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 28, 2015 -

Baierl Toyota responded

We appreciate the time it took for you to share your feedback with us. It helps us to know that we are meeting the needs of our customers. It is our goal to provide all of our customers with the kind of customer service you described and we are glad Patrick and Josiah achieved that. Once again, we appreciate your business and hope you will keep in touch for your future automotive needs. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 26, 2015

WONDERFUL CAR BUYING EXPERIENCE We had researched automobiles and dealerships and went to Baierl Toyato to see what they had, Friendly and no hard sell tactics was a wonderful exper More

by weezie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Mayo
Aug 28, 2015 -

Baierl Toyota responded

Thank you so much for taking the time to write about your experience with us. We aim to satisfy every customer that enters our dealership and it is great that Jerrod and Brad were able to help you. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 24, 2015

Great car shopping experience. Patrick Evans was fabulous!!! Purchasing a vehicle in this day and age is extremely painful due to the competition of each make and model of vehicles. Everybody is trying to compet More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josiah in finance did a great job making the paperwork nightmare quick and painless. , Patrick Evans
Aug 27, 2015 -

Baierl Toyota responded

We appreciate the time it took for you to share your experience with us. At Baierl Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make every experience as easy and painless as possible for all of our customers. We are happy to hear that Patrick was able to show you what we strive to deliver. We look forward to working with you again in the future. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 19, 2015

Patrick Evans is Awesome I went in to look at a Volkswagen, called before. Patrick Evans, the salesman, had it prepped and moved to the front of the building awaiting me. I More

by josephheiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 27, 2015 -

Baierl Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It is quite an accomplishment to hear that Patrick provided you the best car buying experience you have ever had. We would love to work with you again in the future. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 11, 2015

Friendly, professional and fair As a woman, I have often found the experience of buying a car like getting a root canal. Despite knowing it's got to be done, I would rather not have More

by New Venza Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McNeill
Aug 13, 2015 -

Baierl Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Thank you so much for your business and please let us know if there's anything else we can do for you. Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 09, 2015

Comfortable Experience. From the moment I began searching for a new vehicle until I purchased my 2015 Toyota Camry LE Hybrid the experience was comfortable. Cliff Matthews w More

by Capt'n Spork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josiah, Cliff Matthews
Aug 10, 2015 -

Baierl Toyota responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Cliff and Josiah were able to help find the vehicle you wanted and provided you the great customer service that our dealership is known for. Please feel free to inform us if you have any further automotive needs. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 03, 2015

New Camry sale The whole sales expience took less than two hours, and no pressure. Jordan explained all the features and set up my Bluetooth in a matter of minutes. More

by John K
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Aug 05, 2015 -

Baierl Toyota responded

Thank you for writing about your experience, John. We are happy to know that Jordan was able to assist you during your time with us. Please feel free to contact us if you have any questions about your vehicle. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 02, 2015

Great experience! I had a great experience. Jarrod is a fantastic salesperson. I got exactly what I wanted in less then 2 hours. I highly recommend Baierl. More

by PriusLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo
Aug 05, 2015 -

Baierl Toyota responded

Thank you so much for sharing your experience with us. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jarrod. Please let us know if we can ever help you in the future. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 01, 2015

7 visits over the past ten years and every time I wonder why Of the seven times I visited this dealership only once did I get a standard welcome. Every other time you have hunt someone down or they were always v More

by Krypto_kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ringo
Aug 03, 2015 -

Baierl Toyota responded

Customer service and feedback is our #1 focus at Baierl Automotive. We are troubled by the less then favorable experience that you've had in our dealership. We as a dealership can grow from your feedback, I invite you give us a call, and give us a chance to rectify the situation if at all possible. Again, I offer you the deepest and most sincere apology. Our community and customers like you are the reason we are able to grow and become better as a company. Sincerely, Brad Pavlik General Sales Manager 724-741-1110 DIRECT

...
59
...