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Baker Nissan

Houston, TX

4.8
1,570 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,570 reviews

May 16, 2026

I appreciated the level of professionalism displayed by Rogelio Martinez. Prompt on follow up and information. I didn't finish the service side because I purchased a NEW ROGUE. More

by LLC
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Baker Nissan responded

Thank you for your feedback! We're thrilled to hear that Rogelio provided top-notch service and prompt follow-up. Although we didn't get to finish the service, we're happy you found your perfect match with the NEW ROGUE. Thanks for choosing us! #CustomerSatisfaction

May 16, 2026

What a wonderful experience. The sales professional (Charles) was very welcoming and patient. He took the time to listen to our needs to ensure we were satisfied with our purchas More

by Jac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Feathers
May 22, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that Charles provided you with a wonderful experience and truly listened to your needs. It was our pleasure serving you and we hope you enjoy your purchase for years to come!

May 13, 2026

Najee is very attentive and knowledgeable of the Nissan products and give good sound advise. More

by ddpipkn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Baker Nissan responded

Thank you for your kind words, we are glad to hear that Najee provided you with excellent service and advice for our Nissan products. Our team takes pride in being knowledgeable and attentive to our customers' needs. See you again soon! #CustomerSatisfaction #NissanExpert #GreatAdvice

May 11, 2026

VERY UNHAPPY and UPSET with this dealer, please check every paper, No lo recomiendo a nadie More

by mantegazzaelda336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kene Abiakam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Trevino
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Baker Nissan responded

We apologize for any inconvenience or disappointment you may have experienced. Please contact us directly so we can address any issues and ensure your satisfaction.

May 09, 2026

Rolando Murillo made my experience outstanding. He is attentive, honest and truly focused on making sure everything was handled the right way. His professionalism and genuine care stood out immedi More

by Richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

"Thank you for your kind words and 5-star review! We're so glad that Rolando provided you with outstanding service, attentiveness, and honesty. Our team takes great pride in making sure everything is handled the right way and we're happy to have Rolando as a valuable asset at our dealership."

May 09, 2026

Entire Staff was TRULY AMAZING, from my salesman to the gentleman in Finance!! BAKER NISSAN 5 STARS!! ⭐️⭐️⭐️⭐️⭐️ More

by rstanfield1267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Igiebor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob English
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

Thank you so much for your amazing review! We are thrilled to hear that our entire staff provided you with exceptional service, from our salesman to our finance team. Here at BAKER NISSAN, we strive to deliver 5-star experiences to all of our customers. We truly appreciate your support! ⭐️⭐️⭐️⭐️⭐️

May 09, 2026

It was easy to make the appointment. Marco Pena greeted me as I drove up. He was courteous and kept me up to date. More

by sourlakemike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Marco provided top-notch service and made the appointment process easy for you. We are fortunate to have him on our team. See you at your next appointment!

May 09, 2026

I came to the dealership with a vehicle already picked out that I wanted. I was hoping we could come together on a price. Terry Edwards met me as I got out with the vehicle pulled out for me to see. He More

by calynn6461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

Thank you for the great feedback! We are thrilled to hear that Terry provided you with a stress-free and pleasant buying experience. We understand your concern about the add-on charges and will definitely take your feedback into consideration. We truly appreciate your recommendation and hope to work with you again in the future. Enjoy your new vehicle!

May 08, 2026

I love my Nissan Armada! Yamet at Barker Nissan is always friendly, personable and professional!! More

by JAMESLM95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Baker Nissan responded

Thank you for sharing your positive experience with Yamet at Barker Nissan! We're thrilled to hear that you love your Armada and appreciate your kind words about our team. We strive to provide exceptional service to all of our customers. Enjoy your vehicle!

May 08, 2026

The dealership was very accommodating with getting my car in regarding issues with the battery and tire. More

by colorgirl1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Alvarado
May 24, 2026 -

Baker Nissan responded

Thank you for leaving us a great review! We're glad to hear that our dealership was able to accommodate your car's needs and get you back on the road. We appreciate your business and hope to see you again in the future. #CustomerSatisfaction #ExcellentService

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