Diane Ellis

They took great care of me and my Murano. Explained everything and answered all my questions! Explained everything and answered all my questions! More

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I’ve been driving Nissan for over 10 years. Although I always shop around each time I renew my lease, Miguel Cantos finds a way to show me why Baker Nissan is the best! Their process is smooth Although I always shop around each time I renew my lease, Miguel Cantos finds a way to show me why Baker Nissan is the best! Their process is smooth and service is Great! More

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I learned about Baker Nissan from a friend. The service I experienced is more than I expected. The group I had was so heart warming. By God's grace and mercy, they made me feel like family and The service I experienced is more than I expected. The group I had was so heart warming. By God's grace and mercy, they made me feel like family and I have been happy every since. Thank you Baker Nissan family! More

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I am very disappointed with my unpleasant experience with Baker Nissan. Recently, I unknowingly purchased a used vehicle with major issues.. they refused to compromise with me. My experience with customer se Baker Nissan. Recently, I unknowingly purchased a used vehicle with major issues.. they refused to compromise with me. My experience with customer service was absolutely horrible! I wouldn't advise anyone to do business with this company. More

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The dealership is very clean, the service staff is very friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. More

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I purchased an Ariya at Baker Nissan , It was really a fantastic experience . I still come and Charge my Ariya on occasion and Diane is the EV Specialist who helped me over a year ago and still remembers fantastic experience . I still come and Charge my Ariya on occasion and Diane is the EV Specialist who helped me over a year ago and still remembers my name anytime i come by I feel very welcomed at Baker Nissan I have never felt that at another Dealership before More

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I’ve been doing business with Baker Nissan since 2006. I’ve always been treated fairly. I would highly recommend the to anyone! I’ve always been treated fairly. I would highly recommend the to anyone! More

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The service carried out on my Nissan Altima for replacement of the Sun Visor on the drivers side was carried out to my satisfaction. Of note, this was a minor repair to my car and the cost for replacement of the Sun Visor on the drivers side was carried out to my satisfaction. Of note, this was a minor repair to my car and the cost for the labor for the replacement the Sun Visor was less than $100 and what is significant about this is that the car was dirty when I brought it in and I wondered if they would clean the car before I picked it up. Awesome service and thanks to Baker Nissan that they took the extra step and washed the car. Great service. More

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My experience here was completely horrible. William my sales guy tried to scam me out of my tax saving for a trade in because he said he wouldn’t get paid off the car I was trading in. He wanted me to com sales guy tried to scam me out of my tax saving for a trade in because he said he wouldn’t get paid off the car I was trading in. He wanted me to complete the deal first then sale him my car because he would get 300 for it. But it would cost me 1800 in the process. He actually thought I was stupid. Also they don’t show you the carfax or any numbers unless you demand it. First off they sold me a car with no AC. Then bugs started coming out of every which way in the car. They said they did a 128 pt check but how do you miss something as big as the AC not blowing cold air. I called and they they fixed it but I was without a car for 2 full days. William the sales guy called to tell me the AC was working fine when they sold it to me I said if that was so why did they fix it? Sean the sales manager and the financial guy in the front are absolute xxxxxxxx and they feed off each other’s ignorance. I asked to speak with the General manager and Sean the sales director said there was no one above him to speak with. I had to go and get the original car that I traded in because I had no trust in the reliability of the car they sold me. When I did that, they tried to make me feel like a complete fool. Needless to say stay clear of this dealership, there isn’t anything but crooks working here! Also they don’t honor their internet coupons!!!!! More

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Absolutely Blown Away!! I NEVER leave reviews of businesses that I interact with, but Baker Nissan left me feeling compelled to do so. A few days ago, I went to Baker Nissan I NEVER leave reviews of businesses that I interact with, but Baker Nissan left me feeling compelled to do so. A few days ago, I went to Baker Nissan to pick up my dad whose 2017 Titan was being serviced. Just for fun before lunch, we looked at 2018 Titans for me. I was approached my a young salesman named Austin who was happy to help, but we told him we weren’t buying and just looking. He respected that, but made himself available to answer any questions either way. We were also visited by Frank, who worked very hard to show us that the dealership could get me into a new Titan even tho I had concerns about my credit score. There was no ‘haggling’ back and forth. I got a fair offer on my F150 quickly - and that gave me some clues about how the rest of my experience was going to unfold. Once I felt like it was a realistic possibility, I went ahead and pulled the trigger. From there, I was treated exceptionally well by the finance manager Effran Bryant. He made the paperwork so simple and enjoyable - which was a first for me! Absolutely no pressure to buy additional warranties and made things easy to understand. I then met with Diane Ellis who offered to help me understand the functionality of my new truck. When there was a misunderstanding on one piece of technology that I was excited to use, Diane went WAY beyond the requisite effort and got it corrected in a major way! I was also assisted by Marquess Smith (another salesperson) who was very professional and made me feel like the most important customer that Baker Nissan had! I had an opportunity to speak with one of the owners, Brad Baker, about my experience. I will tell you what I told him. ‘Thank you. I’ve never been treated so well and I’ve done nothing to deserve it. Your team from top to bottom made me feel welcomed and made the car buying experience what it should always be - fun.’ I can honestly say I’ve NEVER been treated like family at a car dealership. Once you experience that, there’s no need to go looking anywhere else for your next vehicle! Go see any of these people at Baker Nissan. I guarantee you’ll be glad you did!! -Trae P. More

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