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Baker Nissan
Houston, TX
1,571 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,571 reviews
December 12, 2020
Staff are nice and accommodating, social distancing are implemented and with good complimentary snacks and drinks,keep it up guys, i’ll definitely come back here for my service. Special mention to Mr Rolan implemented and with good complimentary snacks and drinks,keep it up guys, i’ll definitely come back here for my service. Special mention to Mr Rolando Murillo who explained everything and given you honest remarks what your car needed. More
by el guapo
Employees Worked With
Rolando Murillo
December 09, 2020
Baker painted new side mirror 3 times. 1st time poor quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. More
by Whit
Employees Worked With
Stephanie O'Neal, Adriene Bodin
December 07, 2020
Rolando provided excellent service and did a tire price match. I would recommend him and clean service department. Everyone wearing mask .other shows did not stock my tire gear job match. I would recommend him and clean service department. Everyone wearing mask .other shows did not stock my tire gear job More
by suleymassell
Employees Worked With
December 04, 2020
While getting my truck serviced, Shaun Hazeley is always welcoming and knowledgeable with all services and products you offer at Baker Nissan. He is committed to great service and is very friendly. He rep welcoming and knowledgeable with all services and products you offer at Baker Nissan. He is committed to great service and is very friendly. He represents your organization very well More
by Jaiden 3
Employees Worked With
Shaun Hazeley
November 04, 2020
The great customer service I get from Amir in the service department, he is the BEST hands down...💯💯💯 He is very friendly and knowledgeable... A cut above the rest. department, he is the BEST hands down...💯💯💯 He is very friendly and knowledgeable... A cut above the rest. More
by Unpredictable876
Employees Worked With
Amir Ghoreishi
October 30, 2020
Great team of people. I know I probably gave Jamaal a headache by changing my mind but the deal worked and now I have the truck that I really wanted. headache by changing my mind but the deal worked and now I have the truck that I really wanted. More
by NND
Employees Worked With
Fernando Diaz, Jamaal Williams, Mike Luna
October 22, 2020
Display a good understanding of employees' roles.Open Display a good understanding of employees' roles. Open and relate well with the employees. Demonstrate confidence in himself and others. Influentia Display a good understanding of employees' roles. Open and relate well with the employees. Demonstrate confidence in himself and others. Influential and encourages better performance. Friendly but Assume strong leadership skills when needed. Just meeting him one time and I have all of the confidence in the world Thank you Shawn - My experience with you each time I saw you was satisfying beyond belief .! I really hope someday I can visit you again . Only time will tell Mr. Kennedy !!xo More
by Ms.Elaineious
Employees Worked With
October 10, 2020
Amir is great to work with. Gladys has a welcoming smile and good attitude. Both big parts of my Nissan family. Thanks! Keep up the good work! and good attitude. Both big parts of my Nissan family. Thanks! Keep up the good work! More
by Crycci Hunn
Employees Worked With
Amir Ghoreishi
October 03, 2020
Salesman was very nice! Left me setting his desk for over an hour. But, it was kinda understandable due to the business. Finance guy was was pleasant. It was after the purchase where I received poor customer an hour. But, it was kinda understandable due to the business. Finance guy was was pleasant. It was after the purchase where I received poor customer service. Needed help with a warranty issue, but kept getting the run around. More
by Run around
September 16, 2020
First tine here great customer service from Rolando Murillo. I recommend him for future services. Clean customer lobby and Stephanie the cashier very nice. Quick service. Murillo. I recommend him for future services. Clean customer lobby and Stephanie the cashier very nice. Quick service. More
by Lilyprincess72
Employees Worked With
Rolando Murillo
