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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,583 Reviews
Call Dealership (913) 722-5100
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9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,583 reviews

March 13, 2024

Tanner was very attentive to my emergency need. He facilitated my vehicle repair timely and communicated thoroughly thru out, thank you. More

by Derek.hileman
Recommend Dealer
Yes
Employees Worked With
Tanner
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Mar 15, 2024 -

Baron BMW responded

Thank you for the kind words NAME! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 12, 2024

Vehicle drop off is fast and easy. The waiting area is comfortable. And they keep me posted on the progress of my vehicle. Everyone is welcoming, and ready to help me. More

by kevinfulbright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Mar 15, 2024 -

Baron BMW responded

Thank you Kevin for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
March 11, 2024

Got good service at a fair price. Luke was great with communicating clearly and effectively with me throughout the process My valve cover was replaced in 1.5 days and the costs were More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Mar 15, 2024 -

Baron BMW responded

We're delighted to hear about your positive experience with us! Providing clear and effective communication, along with timely and reasonably priced service, is our priority. We're glad that Luke took great care of you during the process and that your valve cover replacement was completed efficiently. Thank you for choosing Baron BMW for your service needs, and we look forward to continuing to support you and your 535i in the future. Thanks again for your support!

Helpful
March 08, 2024

Andrew was my advisor. He was very professional. He called me by name told me what they were going to do and how long it would take. He texted me when it was done explaine More

by haftarun
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 13, 2024 -

Baron BMW responded

We're delighted to hear that Andrew provided you with excellent service as your advisor. It's great that he communicated clearly, kept you informed throughout the process and made sure you knew you could reach out if needed. We appreciate your positive comments and value your experience with our service team!

Helpful
March 07, 2024

Great service everytime! !! Always keeps me updated with all my services needed and any updates needed. FIVE STARS More

by KAYLA M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
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Mar 13, 2024 -

Baron BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 01, 2024

Customer service was excellent. The service rep Tanner kept me informed of what the mechanic had diagnosed concerning my problem. Also, I arrived about 10 minutes after closing to p More

by Worldwalkergz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Mar 07, 2024 -

Baron BMW responded

We're delighted to hear that you had an excellent experience with our customer service and that Tanner provided you with informative updates. Going the extra mile, such as staying late to ensure you could pick up your car, is part of our commitment to exceptional service at Baron BMW. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Baron BMW!

Helpful
February 27, 2024

I have had multiple appointments with Justin, my service advisor, and he has always been very professional and helpful in providing service recommendations. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin.
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Feb 29, 2024 -

Baron BMW responded

Thank you for sharing your positive experience with Justin, your service advisor! It's great to hear that he has consistently provided professional and helpful service recommendations during your appointments. We appreciate your business and look forward to continuing to provide excellent service for your vehicle! Safe travels!

Helpful
February 26, 2024

Service was great. Luke was kind, attentive, and gave accurate information. My car looks and feels great More

by Jculley34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke johnson
Report | Print
Feb 27, 2024 -

Baron BMW responded

We're thrilled to hear that you had a great service experience and that Luke was kind, attentive, and provided accurate information. It's wonderful that your car looks and feels great. Thank you for sharing your positive feedback. We look forward to serving you again in the future!

Helpful
February 26, 2024

Very skilled technicians and very attentive service team! Highly pleased with my recent service and will definitely be back. More

by Lharsh77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 28, 2024 -

Baron BMW responded

It's fantastic to hear that you had a positive experience with skilled technicians and an attentive service team during your recent visit. Customer satisfaction is a priority, and it's great to know that you are highly pleased with the service. Your feedback is valued, and the team looks forward to welcoming you back for any future service needs!

Helpful
February 24, 2024

Baron BMW is a GREAT place to buy a vehicle and they have more than just BMW's and MiniCoopers! Pierce showed us the vehicle we wanted and started the process the night before on the phone plus he got us wha More

by HRSCRZYGRL69J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce and Jess, they are wonderful!!!
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Mar 02, 2024 -

Baron BMW responded

We're thrilled to hear about your positive experience at Baron BMW! It's fantastic that Pierce provided excellent service, even initiating the process over the phone the night before, and securing a fair value for your trade-in. Jess in financing ensured a smooth process, and you left with a reasonable loan, extra warranties, and the desired vehicle. We appreciate your recommendation and are delighted that you found Baron BMW to be quick, simple, and super friendly. We look forward to serving you and your friends again in the future!

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