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Basil Ford

Cheektowaga, NY

4.6
616 Reviews
Call Dealership (716) 893-1000

1540 Walden Ave

Cheektowaga, NY

14225

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616 Reviews of Basil Ford

September 12, 2022

I've been dealing with Basil Ford for 12 years now. specifically with Mike Cross who has earned my respect since the first time I dealt with him for every one of my new Fords. I've Never had a bad expe More

by roeschchuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cross
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Sep 21, 2022 -

Basil Ford responded

We're happy you found our Mike to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an incredible day!

September 09, 2022

I came in without an appointment to get a nail out of my tire they told me one hour I was in and out of there in 35 minutes could ask for better service The service advisor Andrew kept me informed very fri More

by Joeboxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Quick Lane
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Sep 21, 2022 -

Basil Ford responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

August 26, 2022

They go out of their way to get you in even for standard services like oil changes and inspection at the day. The extended hours and Saturday availability helps. More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew , Jess Basil, Cassie Soucia
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August 25, 2022

Pleasent experience. Long wait for service, service worker was very understanding, and helpful. Thanks for your help. More

by c_bohanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
August 11, 2022

Good & reliable today I did oil change it took 1:40 minutes &also fix one recalls More

by Newline_63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
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August 10, 2022

It was good they're very efficient i'm happy with their service I always go back to him and it's good More

by edwin.woodward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
August 05, 2022

Very friendly on phone and in person. Service was great. I will definitely use them again. More

by Nancy.angierski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Report | Print
August 05, 2022

They were very friendly and helpful Making sure everything was done in a timely manner More

by Mdes8140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina in service , Jess Basil, Cassie Soucia
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August 04, 2022

We leased our 4th vehicle this visit. Our salesman was Kevin and he was great!! He listened to our wants and needs and we got the car we wanted. We gave him our number and he made it happ More

by Savopphome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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July 30, 2022

Everyone was friendly, polite and professsional. I was very impressed. I will definetly recommend Basi ford More

by Marksacco07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Christine & Tammy
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