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Basney Honda

Mishawaka, IN

4.4
2,807 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,807 reviews

February 28, 2022

Steve P was really great to work with. It was a low pressure interaction and we felt good about our purchase. More

by Mkbsyracuse
Recommend Dealer
Yes
February 28, 2022

I’ve always been very satisfied with the service I receive. I would recommend them to anyone needing Honda service. More

by CGROMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
February 26, 2022

Extremely Disappointed. I told the tech that the problems (electrical) were intermittent. I even showed him a video of it happening. They keep the car all day only to cal More

by Honda Sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Basney has always done right by me and my car. They are very transparent and get work done in a timely manner. I am very satisfied with all the work they have done. More

by heckofawoman2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Brian Lynn
February 24, 2022

Exelente services, the guys are awesome quick and polite, definitely I will be back for sure. More

by soychelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
Mar 02, 2022 -

soychelina responded

Exelente services, the guys are awesome quick and polite, definitely I will be back for sure.

February 23, 2022

Reattached my splash shield quickly without an appointment. Kept me informed about the progress of the repair. More

by DDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 23, 2022

We appreciated the care we were given in purchasing our new CRV. Thanks for your professionalism. More

by bdcunningham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Smith
February 22, 2022

They always do a great job. Let you know what needs to be done. Courteous of your time. Love doing business with them. More

by nick357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Perkins III
February 21, 2022

Fast service; great communication; great pricing and good shuttle service. Everything was accomplished by noon. More

by TGUINAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Matt Mulstay
February 21, 2022

The service team is amazing! I work with Matt and he always exceeds my expectations in customer service! More

by theaefam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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