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Basney Honda
Mishawaka, IN
2,804 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,804 reviews
December 09, 2021
Fixed the problem with my Honda Passport leaking water into driver side floor when it rains. into driver side floor when it rains. More
by rcaud2493
Verified Customer
December 09, 2021
I thought the service at Basney was excellent. I spoke to one of the managers, Don, who was very polite and friendly. It seems the service department is run efficiently since I didn't have to wait very lo to one of the managers, Don, who was very polite and friendly. It seems the service department is run efficiently since I didn't have to wait very long at all! More
by Aceravolo
Employees Worked With
Don Perkins III
December 08, 2021
Very efficient and professional they were the only place in the region that had what I was looking for in the region that had what I was looking for More
by Praythru2day
December 08, 2021
Excellent customer service! Gentleman (father of 4 boys)) at counter very nice and helpful! They were very busy, but everyone had a great attitude . boys)) at counter very nice and helpful! They were very busy, but everyone had a great attitude . More
by michigandermary
Employees Worked With
Brad Pankow, Matt Mulstay
December 06, 2021
I was very happy with my purchase and how Bob B. Explained all the new functions. Explained all the new functions. More
by K_utz
December 06, 2021
Matt was great to work with.he listened to my description of the problem, scheduled my service, then updated me on progress. of the problem, scheduled my service, then updated me on progress. More
by Kathy
December 06, 2021
Quicker than expected turn around and communication of root cause with no hassle pricing and explanation of issue with follow up in two day window. root cause with no hassle pricing and explanation of issue with follow up in two day window. More
by Brandon.france
Employees Worked With
Matt Mulstay
December 06, 2021
Basney Honda service department performed the work requested timely and to the quoted price. They were also able to diagnose and fix an annoying clunk in the suspension. Matt was excellent to work wit requested timely and to the quoted price. They were also able to diagnose and fix an annoying clunk in the suspension. Matt was excellent to work with. More
by 67Cougar
Employees Worked With
Matt Mulstay
