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Basney Honda
Mishawaka, IN
2,802 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,802 reviews
November 19, 2021
The customer service leaves a lot to be desired. I sat in the waiting area for two hours when I finally chased someone down to find out if there was a problem. Of course there was, but did they bother to let the waiting area for two hours when I finally chased someone down to find out if there was a problem. Of course there was, but did they bother to let me know? NO!! This is very poor customer service. All a person wants, is to be kept informed. Was 2 hours before I had to find out by myself. More
by Mvw718
November 18, 2021
Basney found us a new vehicle just like we were looking for. Their communication was good throughout every step for. Their communication was good throughout every step More
by linnachad
Verified CustomerNovember 17, 2021
We had excellent service with Bob Britney our sales advisor. He kept us notified every step of the way. advisor. He kept us notified every step of the way. More
by Njp313
November 15, 2021
Barney gave me the worst experience ever, I will never do business with the dealership again, they sold me a car with a bad transmission and won’t give me another car or loaner car or my money back. All they business with the dealership again, they sold me a car with a bad transmission and won’t give me another car or loaner car or my money back. All they wanted was my money and I get no service. So I got not car and they act like nothing happened. If you are black don’t come to this dealership because black don’t get the same service as white people. More
by Chris.yg.guffie
Employees Worked With
Matt Podlin
November 14, 2021
We are thoroughly pleased with our Basney experience. We found Matt P. to be a thorough, professional salesman who made sure we got all our questions answered and needs met. Highly recommend Basney and Matt found Matt P. to be a thorough, professional salesman who made sure we got all our questions answered and needs met. Highly recommend Basney and Matt! More
by croy8forjesus
Employees Worked With
Matt Podlin
November 13, 2021
My experience was phenomenal!!! Bryan made it so easy!! Best experience I’ve ever had Best experience I’ve ever had More
by audrey.parker2959
November 13, 2021
I pulled in to get an oil change a guy came right up and helped me I waited in the lounge which was very clean,It didn't take very long at all and it was done they also washed my car for me it was a nice ex helped me I waited in the lounge which was very clean,It didn't take very long at all and it was done they also washed my car for me it was a nice experience. More
by slgeyer7259
Employees Worked With
Brian Lynn
November 13, 2021
Basney Honda was friendly when coming in they were able to help get a car quickly. They were very direct and fast. Had answers to all our questions. to help get a car quickly. They were very direct and fast. Had answers to all our questions. More
by millera14rx
