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Basney Honda

Mishawaka, IN

4.4
2,801 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,802 reviews

November 02, 2021

Initially i was given the run around by a service manager. Finally, i was able to speak with Austin, and he was clear with me. Unfortunately i’m frustrated with Honda and the dealership by their lack More

by black.mg16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
November 02, 2021

Excellent communication from service manager on what needed attention!! Also, a special thank you for free shuttle service!! More

by KNOX-ELIZABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Brian Lynn
November 01, 2021

Service was fast and they were very communicative. Only issue was that I couldn't get an appointment easily... I booked in early September and the earliest appointment wasn't until late October. Fortunatel More

by jlaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

Everyone was so helpful and made my car buying experience extremely easy. Christian Wallace helped me find the right car at the right price and got me through the whole process quickly and easily. I would re More

by shopgirl-jlynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian Wallace
October 27, 2021

Austin checked me in on Monday night and Matt kept me informed on the status of my vehicle. Both gentlemen were personable. More

by DMCAMPBELL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
October 26, 2021

It was pretty easy fast and affordable Staff were friendly nice and kind pool and pee More

by SStuckey39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

They repaired my car faster than expected and it seems to work well now, thank you. More

by Schommerpries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 20, 2021

The service was goo, the staff is helpful and polite. A good experience. Why 15 words? More

by MILIND0
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
October 19, 2021

Very friendly and competent staff. Nice waiting room if you need to wait while your vehicle is being serviced. More

by friedland11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
October 19, 2021

Great people to deal with, no pressure from salesman and relaxing atmosphere, one of the best dealerships I have bought from. More

by empire247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian
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