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Basney Honda

Mishawaka, IN

4.4
2,802 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,802 reviews

September 29, 2021

The service department appears to be a little shorthanded. Austin Aufie had to replace the battery in my car himself. More

by STAMPER.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

The communication is great they always go over the paperwork of the service that they did. I always have a friendly greeting. More

by CBBUS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 28, 2021

the guys in the service dept. are always ready to answer questions and give advice. Then one day last week I told a salesman named Bob I could not hook up my gps so he went out to my car and got it going. G More

by paulc60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 28, 2021

Have owned several imported cars but never got (get) the service I get from these guys at Basney Honda. More

by Jennifer1
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
September 28, 2021

We had an axle shaft replaced on one of our Fits. The tech. did not refill the trans. with fluid. Our employee was complaining how the car was shifting and driving. We looked at it and ended up putting i More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
September 27, 2021

Did not have to wait for a salesperson. Very accommodating. Answered all questions. Everyone was very helpful. More

by kathiehix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian
September 27, 2021

I did not know buying a vehicle could be that enjoyable of an experience! May actually be the best business transaction I have ever had! More

by leovim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Bryan was helpful and the trade in process was easy. No pressure to buy. Just provided the information I needed. More

by Traci
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Smith
September 24, 2021

Brian was very helpful and thorough. Had several phone conversations with him and he knew all my options for fixing my car. More

by Beth.stump2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
Sep 24, 2021 -

Beth.stump2012 responded

Good service dept.

September 23, 2021

He took time to answer all our questions. Was very nice and was very knowledgeable. More

by debbie.michiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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