Back

Basney Honda

Mishawaka, IN

4.4
2,805 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Contact Dealership

3820 Grape Rd

Mishawaka, IN

46545

Directions

By Type

Showing 2,805 reviews

September 24, 2021

Brian was very helpful and thorough. Had several phone conversations with him and he knew all my options for fixing my car. More

by Beth.stump2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
Sep 24, 2021 -

Beth.stump2012 responded

Good service dept.

September 24, 2021

Bryan was helpful and the trade in process was easy. No pressure to buy. Just provided the information I needed. More

by Traci
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Smith
September 23, 2021

He took time to answer all our questions. Was very nice and was very knowledgeable. More

by debbie.michiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Really had a disappointing experience at basney. At the end of my deal had to secure my own financiancing...felt other than the fact you had the car...l did most of the leg work to get the car i wanted More

by joejed1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip Basney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt podlin
September 22, 2021

It took a bit to get to the bottom of the issue, but everyone was great to work with. More

by Ei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The technician who “diagnosed” was very knowledgeable , Brian Lynn
September 21, 2021

If I owned a dealership - Basney Honda would be what I would imagine it to be like. More

by DDKENNEDY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 21, 2021

Austin is always ready to help me solve problems. I trust him to make recommendations about the service needed and the frequency of my visits. My car is holding up very well thanks to his careful atte More

by CJA2011
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Everything great. Service was prompt and efficient. Car was ready early. Friendly service, convenient and helpful. More

by atoumaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
September 17, 2021

Service is great, however need expanded hours for working people. Saturday Appts would be amazing . More

by stavernier1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 17, 2021

It took three hours for an oil change. I should be able to get "rapid service" in less than three hours. The Service Advisor was excellent. You simply need more service techs. More

by EP200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
116
...