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Basney Honda
Mishawaka, IN
2,807 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,807 reviews
August 06, 2021
Very Customer Oriented!! Great Communication, Very Helpful and Friendly!!! Kept me updated on the progress of my service and made sure to thoroughly explain what was done and what might need to be don Helpful and Friendly!!! Kept me updated on the progress of my service and made sure to thoroughly explain what was done and what might need to be done in the future. More
by HRH28
Verified CustomerEmployees Worked With
Matt Mulstay
August 06, 2021
The service people arr Very friendly and helpful. I appreciate the cleanliness of the waiting area. Other than having my vehicle washed, this was the first for an actual “service”. I am a widow and rea appreciate the cleanliness of the waiting area. Other than having my vehicle washed, this was the first for an actual “service”. I am a widow and really take advantage of the car wash! Thank you very much. More
by lemetc
Employees Worked With
There were others but I’m sorry I don’t remember their names, Brian Lynn
August 04, 2021
Representative was:Honest, respectful, efficient, Representative was: Honest, respectful, efficient, courteous, fair, knowledgeable and prompt. He did not over pressure nor looked down on me. You Representative was: Honest, respectful, efficient, courteous, fair, knowledgeable and prompt. He did not over pressure nor looked down on me. You need more like him! More
by RBWEYMONJR
Employees Worked With
Brian Lynn
July 31, 2021
Under estimated the time (days) it would take to fix my sunroof. But, the job was done correctly and to my satisfaction. Generally pleased with the experience. sunroof. But, the job was done correctly and to my satisfaction. Generally pleased with the experience. More
by jimvidt
July 30, 2021
Quality service and hassle free process from start to finish! Chrysler Town and Country was very clean and runs very well. Exactly what we were looking for! finish! Chrysler Town and Country was very clean and runs very well. Exactly what we were looking for! More
by Christopher Radabaugh
July 29, 2021
Excellent service by your teamKind - patient and did it Excellent service by your team Kind - patient and did it all right! Car was also washed a d that was really nice Thank you team Excellent service by your team Kind - patient and did it all right! Car was also washed a d that was really nice Thank you team More
by maxioch
Employees Worked With
Brian Lynn
July 28, 2021
Wonderful service and fast response for the shuttle. I don't have any other things to say, just making this 25 words so it will submit. don't have any other things to say, just making this 25 words so it will submit. More
by Ksuho
Employees Worked With
Not sure which employee it was. I picked the closest looking., Don Perkins III, Brian Lynn
July 28, 2021
Attempted to make an appointment for the service and was told to just to bring it in for quick lube dropped off before noon yesterday and was not ready till nearly 4 PM so this long delay could have been a told to just to bring it in for quick lube dropped off before noon yesterday and was not ready till nearly 4 PM so this long delay could have been avoided and not real happy about waiting 4 hours for quick lube Thanks More
by crenfamily
Employees Worked With
Brian Lynn
