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Basney Honda
Mishawaka, IN
2,808 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
July 21, 2021
The service guys were fast and professional and got the car done right on time. Austin was also really warm and funny. Made us feel welcome car done right on time. Austin was also really warm and funny. Made us feel welcome More
by Erin and Terry
Verified CustomerEmployees Worked With
July 21, 2021
Steve Peacock was a very good salesman. We feel we were treated fairly and got a good deal. the sales went smoothly, with no problems. We really like our new HONDA CRV HYBRID. treated fairly and got a good deal. the sales went smoothly, with no problems. We really like our new HONDA CRV HYBRID. More
by rmoyer4740
Employees Worked With
July 20, 2021
We recently bought a used Odyssey from Basney Honda, it was a very smooth experience. They agreed to fix some scratches that needed to be repainted. I’m not sure who did the repainting but they did an amaz was a very smooth experience. They agreed to fix some scratches that needed to be repainted. I’m not sure who did the repainting but they did an amazing job. More
by emilykhns
July 20, 2021
Basney Honda is always great at making sure my car is running smoothly. Their team is always friendly and even ensures your car runs through the car wash (even if you just needed a tire replaced). running smoothly. Their team is always friendly and even ensures your car runs through the car wash (even if you just needed a tire replaced). More
by mtoskos
Employees Worked With
July 20, 2021
Very professional happy friendly clean on time held up to what they said they were going to do and answered all my questions that i had what they said they were going to do and answered all my questions that i had More
by ackbeauti45
July 19, 2021
Bob is terrific. When I was disappointed with a matter, Bob listened and corrected it to our satisfaction. After 16 years, I’m still more than happy with Basney! Bob listened and corrected it to our satisfaction. After 16 years, I’m still more than happy with Basney! More
by jubilee1
Employees Worked With
July 19, 2021
The technicians did a great job figuring out the problem with my car. I was very pleased because I had bought it to another dealership and they hasn't fixed the proper part. with my car. I was very pleased because I had bought it to another dealership and they hasn't fixed the proper part. More
by AJ
Employees Worked With
Brian Lynn
July 19, 2021
Easy check in. Personal service. Matt is always excellent. Drove my car up to the door since it was raining. Service completed at the estimated time. excellent. Drove my car up to the door since it was raining. Service completed at the estimated time. More
by Kathryn.e.s.olson
Employees Worked With
Matt Mulstay
July 16, 2021
Very pleasant, courteous employees! Matt and Nate were very helpful and I feel comfortable with their advice. I would highly recommend this dealership for service. very helpful and I feel comfortable with their advice. I would highly recommend this dealership for service. More
by mary_larsen
Employees Worked With
Nate Frederick , Matt Mulstay
July 16, 2021
Even though I had an early morning appointment, I had to wait several hours before my car was completed. Car seats in the backseat were removed and not reinstalled. Mileage was changed to kilometers. The be wait several hours before my car was completed. Car seats in the backseat were removed and not reinstalled. Mileage was changed to kilometers. The beeping sound when you walk behind the car with its engine on no longer sounds.Overall, it was not a good experience. More
by Bruce
Employees Worked With
