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Basney Honda

Mishawaka, IN

4.4
2,808 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,808 reviews

July 08, 2021

Scott was a pleasure to deal with. Very personable and professional. Our first experience at Basney was impressive. We’re looking forward to a continuing relationship. More

by ronvmosca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Want to have appointments for service rather than sit and wait. Remove mask signs if we can be mask less More

by Sus smith s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 06, 2021

Great service. No pressure whatsoever to drive or buy a vehicle during our visit. Our salesperson was knowledgeable of the vehicle and understood our needs More

by javi013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodger Loveing
July 05, 2021

Nice employees, did everything to help, went above and beyond More

by jrenant27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT LAPRAD
July 01, 2021

I am not satisfied about my recent vehicle service for an oil change and whatever other vehicle service that needed to be performed during this visit More

by JEFFNOLEN
Customer Service
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Quick fast and easy! Got a great deal on my new truck! Always a pleasure to go to Basney Honda! Must be the first and final stop when buying a car, truck, or suv!! More

by syensab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

The driver of the van (?Matt) maintains my confidence in this Honda service location. As long as you employ people like him and like Matt Mulstay, I will continue to bring my car to this Honda. More

by DIANE309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The van driver, Matt Mulstay
June 30, 2021

Matt is great and is always very responsive. I would highly recommend Basney Honda for service. More

by rif661
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 30, 2021

Great service, in and out quick, and very informative and knowledgeable. Bob was very helpful with the test drive and any questions I had about the vehicle. More

by Hunter Groves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Briney
June 28, 2021

Everyone in the service department is great. The only negative is that we were there for 1hr 45min for an oil change. I would expect quicker service - isn't that why they call it "express lube"? More

by DELANDJAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
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