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Basney Honda

Mishawaka, IN

4.4
2,816 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Contact Dealership

3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,816 reviews

April 30, 2021

The reception in the service area was sub-par. However the cashier and gentleman who reviewed my car were excellent. The lounge chairs are awful. More

by reeldeel123
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
April 29, 2021

great dealership gg hh ii oo nn nn nn nn nn nnn nn nn nnn nn nn nnn nnn nn nn nn nn nn nn More

by JJGOODKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bowerman
April 29, 2021

Had first oil change and tire rotation on Ridgeline. Had appt and about 1 hr to complete job. They washed vehicle and priced reasonable. Thanks More

by Duanehenderson60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
April 28, 2021

Did not fully explain service/repair gentleman said was need. No idea what he was talking about & whatever it was he quickly went over was not done because it was not explained. More

by CINDYFREDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
April 27, 2021

I had a good experience at Basney Honda. They were friendly and got my car fixed quickly. I'm very happy with their service and will take my car back there. More

by dawnhartog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
April 27, 2021

This was our first time to buy a vehicle from Basney Honda. We had a great experience! Both Bob (the salesman) and the Finance guy were extremely nice and very helpful! More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Everyone was very kind and helpful but no one that worked there was wearing a mask inside. There are signs posted so the employees should be following them. More

by alma.butts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

This was my first time at Basney Honda for a service. I was impressed with each point of contact, but do wish all staff wore a mask, and properly. I will absolutely return in the future. More

by lcs1147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
April 26, 2021

Basney Honda identified the problem I was having quickly. They had the new part in-hand by the next morning. There was no loaner car available for me but the shuttle service was very efficient. More

by bradbarn57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
April 26, 2021

This was my first time to buy a car at Barney Honda. I was very impressed with the amount of information I was given, the efficiency of the process, the pleasant atmosphere and lack of pressure. More

by cberzai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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