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Basney Honda
Mishawaka, IN
2,814 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,814 reviews
December 22, 2020
Bob Briney is an outstanding sales consultant and truly cares about his clients. I have been a loyal customer for more than 25 years and as a repeat new and used car buyer; I refer everyone to Basney becau cares about his clients. I have been a loyal customer for more than 25 years and as a repeat new and used car buyer; I refer everyone to Basney because they are trustworthy. You can go elsewhere but you will NOT find the level of customer service and efficiency provided by the Basney family. More
by Merritt
December 21, 2020
This dealership and sales team made me feel welcome from the moment my husband and I walked through the doors. They were very helpful and did everything they could to get me the exact car I was looking for. the moment my husband and I walked through the doors. They were very helpful and did everything they could to get me the exact car I was looking for. I would recommend this dealer over any other in our area. More
by Kayjay
December 21, 2020
Austin is always taking care of me for my vehicle services. The parts department employees are not too friendly. Need to send them to customer service training & computer part search training. Loo services. The parts department employees are not too friendly. Need to send them to customer service training & computer part search training. Looks like the person charged me double for the parts I ordered! More
by DMMEPM2
Verified CustomerEmployees Worked With
December 21, 2020
2nd time leasing from Basney Honda - happy with the customer service and Bob Briney - did not have to play the back and forth games that other dealerships do! customer service and Bob Briney - did not have to play the back and forth games that other dealerships do! More
by shairekay
Employees Worked With
December 20, 2020
My husband and I knew we wanted a pilot. We looked online and saw the used 2017 Honda Pilot. Quick and easy! Everyone at Honda was very friendly and kind! and saw the used 2017 Honda Pilot. Quick and easy! Everyone at Honda was very friendly and kind! More
by Unknown
December 19, 2020
I like basney Honda my salesman bob was awesome I love my truck I wish the financial service would explain more in detail about the financial part truck I wish the financial service would explain more in detail about the financial part More
by mmize1
December 18, 2020
This is our second used car from Basney, and Bob Briney was our sales rep on both of them. Great guy to work with, answered all our questions and handled the paperwork promptly. Thanks, Bob, and everyb was our sales rep on both of them. Great guy to work with, answered all our questions and handled the paperwork promptly. Thanks, Bob, and everybody at Basney for a very pleasant experience and a great car. More
by matthew.doppke
Employees Worked With
December 18, 2020
Great service. Sales person friendly and knowlegable. Very accommodating. All paperwork upon arrival ready. Went over all features of the car. Excellent!! Will buy my next Honda here. Very accommodating. All paperwork upon arrival ready. Went over all features of the car. Excellent!! Will buy my next Honda here. More
by vploplis
Employees Worked With
December 18, 2020
Poor mask adherence by shuttle driver and cashiers - masks were either absent or worn ineffectively. I did not feel safe at this location. Prices seemed high for 30k checkup. Staff was friendly, but o masks were either absent or worn ineffectively. I did not feel safe at this location. Prices seemed high for 30k checkup. Staff was friendly, but overall experience was not good. More
by South Bender
Employees Worked With
Brad Pankow
