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Basney Honda
Mishawaka, IN
2,811 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,811 reviews
October 19, 2020
No pressure during the process. Helped me by answering my questions so that I could make the best decision for our automotive needs. I will return again in the future. questions so that I could make the best decision for our automotive needs. I will return again in the future. More
by scott@gears.org.in
Verified Customer
October 18, 2020
Austin Aufie always takes care of everything for me in service. He does an outstanding job! I recommend him. Always dependable. Always honest. He goes above and beyond to make sure the customer is happy! service. He does an outstanding job! I recommend him. Always dependable. Always honest. He goes above and beyond to make sure the customer is happy! More
by MJjacket
Employees Worked With
October 18, 2020
Quick check in and quick servicing and return of my van (same day with appointment). Will take my van back to Basney for recall service in the future. (same day with appointment). Will take my van back to Basney for recall service in the future. More
by mworns
October 17, 2020
Brian Smith sales Associate is extremely effective in getting it “DONE”. Was relentless finding our choice color/ridgeline RTL-E truck. He got dealership owner involved etc etc. Great team at Basney getting it “DONE”. Was relentless finding our choice color/ridgeline RTL-E truck. He got dealership owner involved etc etc. Great team at Basney Honda. More
by autonelson
October 16, 2020
Basney Honda service is great every time I go there. The service area and waiting area are very clean and the staff is always very friendly. I will always service my vehicle at Basney Honda. service area and waiting area are very clean and the staff is always very friendly. I will always service my vehicle at Basney Honda. More
by JUANDERS15
Employees Worked With
Brady York
October 16, 2020
The salesman was fine and had everything ready. I am only giving 4 stars bc employees were not wearing masks. We did and asked our sales person to, but the leasing mgr nor anyone else was. Very disappointing giving 4 stars bc employees were not wearing masks. We did and asked our sales person to, but the leasing mgr nor anyone else was. Very disappointing More
by kjanowsky
Employees Worked With
Other Employees :
Bryan Smith
October 15, 2020
This was the best car buying exp. Steve P was excellent and I felt he was genuine. This was my first experience with Basney and it was a good one, thank you. and I felt he was genuine. This was my first experience with Basney and it was a good one, thank you. More
by morgrc
October 14, 2020
Basney is my service choice, they will take care of you e=when issues arise and keep you happy. Don Perkins did above what most service managers do quick to response to my comments. you e=when issues arise and keep you happy. Don Perkins did above what most service managers do quick to response to my comments. More
by sandynd
Employees Worked With
Don Perkins III, Brian Lynn, Matt Mulstay
October 13, 2020
The whole process was effortless. The transaction was effortless and easy. I would definitely recommend this dealership and the salesperson. Keep up the good work. effortless and easy. I would definitely recommend this dealership and the salesperson. Keep up the good work. More
by Rk Reddy
October 12, 2020
Service rep is very friendly and service is quick, after it’s done, service rep went through the critical area to remind me what are needed to get done in near future it’s done, service rep went through the critical area to remind me what are needed to get done in near future More
by GARYLUO
Employees Worked With
