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Basney Honda
Mishawaka, IN
2,816 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,816 reviews
August 07, 2020
Bryan was great. He was kind, courteous and knowledgeable. He helped get me into the right car. No pressure or gimmicks. Just honest sales! I'm so pleased knowledgeable. He helped get me into the right car. No pressure or gimmicks. Just honest sales! I'm so pleased More
by Julie
August 07, 2020
Austin Auffie is the best service advisor I’ve ever worked with. He’s always very clear in articulating what the car needs now and what can wait, which is a balance that I greatly appreciate! His tim worked with. He’s always very clear in articulating what the car needs now and what can wait, which is a balance that I greatly appreciate! His time estimates for project completion are always accurate. More
by kknuth
Verified CustomerEmployees Worked With
August 06, 2020
Service lights came on and I had to get my car towed to be looked at the week after I moved to this area. I definitely made the right decision by deciding to take it to Basney Honda. Everyone has been very be looked at the week after I moved to this area. I definitely made the right decision by deciding to take it to Basney Honda. Everyone has been very friendly and helpful. They did their best to help me understand my options for service on my 19 year old Acura and were proactive in reaching out to me and following up. More
by Rachael
Employees Worked With
Brad Pankow, Matt Mulstay
August 06, 2020
Very friendly staff and great experience working with them. Had a few problems with the car and they where able to fix it right away. My first Honda but my family has always went to Honda. them. Had a few problems with the car and they where able to fix it right away. My first Honda but my family has always went to Honda. More
by Sasha25
August 05, 2020
Too much time taken for a somewhat routine transaction This is the 5th car that I've leased from Basney Honda. My granddaughter and I arrived at the dealership at 4:15 PM. The sales person knew we were c This is the 5th car that I've leased from Basney Honda. My granddaughter and I arrived at the dealership at 4:15 PM. The sales person knew we were coming and what our plans were ( i.e., turn in a 2018 Honda Civic and lease 2020 Honda Civic). The transaction was completed after 6:30 PM. In the past, a similar type of transaction took less than an hour. Satisfied with the deal but somewhat exhausted with the process is a succinct summary of my review. More
by milani.1
August 04, 2020
I was pleased with the service dept. Austin was very I was pleased with the service dept. Austin was very friendly & knowledgeable. Brad checked me out when my car was finished and very nice as well. I was pleased with the service dept. Austin was very friendly & knowledgeable. Brad checked me out when my car was finished and very nice as well. I would have liked to see all employees wearing masks. The two men I listed did. More
by linker01@aol.com
August 04, 2020
Chip Basney and Bob Briney were very helpful in the process of buying a new Honda. We would recommend Basney Honda to anyone looking for a new car! process of buying a new Honda. We would recommend Basney Honda to anyone looking for a new car! More
by Bsyts72
Employees Worked With
August 03, 2020
Scott Remembered my name from the last time we meet. He was kind and understanding and very cordial I would recommend him to friends and family alike if they are looking to buy a car he did a wonderful job was kind and understanding and very cordial I would recommend him to friends and family alike if they are looking to buy a car he did a wonderful job More
by MillerMary
Employees Worked With
August 03, 2020
I really appreciated the way that Matt in the service department went the extra mile to try to get us a discount on an engine repair that we had to have done as a result of a service bulletin. He was ve department went the extra mile to try to get us a discount on an engine repair that we had to have done as a result of a service bulletin. He was very good to work with! We were very pleased with the service! More
by JSKUSKYE
Employees Worked With
Matt Mulstay
August 02, 2020
Oil change Although we arrived on a busy day, we were in and out in less time than expected. Everyone is always very pleasant and helpful. Great job, as always. Although we arrived on a busy day, we were in and out in less time than expected. Everyone is always very pleasant and helpful. Great job, as always. More
by rmroose
Employees Worked With
Matt Mulstay
