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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
July 23, 2020
Great job Bob!! Made this lease very easy to do. I appreciate all you did to get this accomplished. Glad I went to Basney Honda appreciate all you did to get this accomplished. Glad I went to Basney Honda More
by John.robinson
July 23, 2020
Maintence done good job. Ready for more miles now. Good service and appointment scheduled when I need it. Love the car wash. Love my Honda service and appointment scheduled when I need it. Love the car wash. Love my Honda More
by DPAR800
Verified CustomerJuly 23, 2020
I am always pleased with Basney. However I was disappointed that everyone was not wearing mask. My service rep was but others were not. Sandy disappointed that everyone was not wearing mask. My service rep was but others were not. Sandy More
by sandrak2002
Employees Worked With
Brian Lynn
July 22, 2020
Quick, fast and polite. Second time having my vehicle service and was pleased each time. Will recommend this place to everyone. Had coffee and water service and was pleased each time. Will recommend this place to everyone. Had coffee and water More
by roz2000b
Employees Worked With
Don’t remember his name he was a young man
July 21, 2020
oil change & tire check This was a 70,000 oil change with a tire check because the tire pressure light goes on every few weeks. The dealership put BG oil treatment in the oi This was a 70,000 oil change with a tire check because the tire pressure light goes on every few weeks. The dealership put BG oil treatment in the oil. I was not asked if I wanted this done, nor was I told that it would be added if I didn't object. I also asked that the reminder sticker to say 75,ooo miles instead of 15% and this was not done. Otherwise, everything was fine. More
by JAMESCHAMPLIN2000
Employees Worked With
July 21, 2020
The service was super great. Already stopped in seen what I liked went home and called 2 days later and today I drove out of Basney Honda in my third vehicle! Excellent experience. I liked went home and called 2 days later and today I drove out of Basney Honda in my third vehicle! Excellent experience. More
by Kellcar91749107
July 20, 2020
If customer satisfaction is your number one priority, then you far succeeded my expectations. I got exactly the car I wanted at the price I wanted. My salesman Bob was a pleasure to do business with. I’l then you far succeeded my expectations. I got exactly the car I wanted at the price I wanted. My salesman Bob was a pleasure to do business with. I’ll be back for all my service appointments. Thanks for the pleasurable and easy buying experience! Have already recommended you as the only Honda dealer in the area to go to. More
by gstewpot
July 20, 2020
Patrick Hammer was an excellent resource and gave us more than enough information to make our purchase with Basney Honda. Thank you Patrick! We went to Basney bec was an excellent resource and gave us more than enough information to make our purchase with Basney Honda. Thank you Patrick! We went to Basney because of you and you did not disappoint! You made our experience with Basney Honda an excellent one! We will certainly tell anyone who asks us what our opinion is of Basney Honda.. Outstanding! More
by duke.mabry
July 19, 2020
All-round good experience Bought my car 1 year ago and still very satisfied with the car and the experience at Basney. Brandon was informative, friendly, and available, but was Bought my car 1 year ago and still very satisfied with the car and the experience at Basney. Brandon was informative, friendly, and available, but wasn't pushy at all. I felt a lot more comfortable with him than any other salesperson I interacted with at several other dealerships. Basney also had the best Honda prices we were able to find in the surrounding area. More
by miguelrj
Employees Worked With
Brandon Wilson
July 18, 2020
Heard nothing about my request to have that 2500$ wraparound warranty policy removed from my purchase contract ??? Did Basney do it? It will do me no good wraparound warranty policy removed from my purchase contract ??? Did Basney do it? It will do me no good More
by lvmast07
