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Basney Honda

Mishawaka, IN

4.4
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,806 reviews

July 18, 2020

oil change and a 10,000 mile checkup. The people have been wonderful. They are great at what they do. The servicemen have been efficient and respectful. I will definitly be taking my car b More

by dknevels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady York, Jeff Gosc.
July 17, 2020

They had a good selection of cars . We got a good deal and we’re fast . Bob was great to work with. I would highly suggest them. More

by mlaudeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2020

Friendly customer service and very efficient! Took care of what needed to be completed and contacted me for my input before they actually began any extra work. More

by CKMCKELLAR
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 17, 2020

They made the necessary repairs I needed for nearly 3 times cheaper than I had been quoted previously, and it was such a relief. They also gave me a very clear explanation of what actually needed fixing. More

by bell_e
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 16, 2020

I am always happy with the service department. Austin and Matt both helped me yesterday. I am waiting on a part. Austin will call when it is in. More

by NATUREPAM
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 16, 2020

Great service: clean, efficient, friendly, and, most importantly, honest. These are words to meet the 25 word threshold. Please pay them no mind. Spoon. Panda. More

by MKETTLER0
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 15, 2020

Just can’t seem to fix the starting issue this Has been shared with the service department decide. Last visit was told to video and send to service. More

by M.MERRITT
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Great and friendly service! Austin always goes above and beyond. Very kind and professional. My car was done quickly and I appreciate the quick service! 😊 More

by SUNNY.VERNER
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

They had great customer service, very friendly and sincere. The lobby was very clean and safe as they had proper COVID-19 precautions in place. More

by Ryan Ernst
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 15, 2020

They made me feel very comfortable buying a car. I never felt pressured!! I will recommend to friends and family!!! I am very happy with my new car! More

by bremkalber
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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