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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
July 15, 2020
The staff are always friendly and professional. The price is decent and wait is acceptable. However, we've had the free wash 2x now and both times our van was noticeably scratched by a brush in the s price is decent and wait is acceptable. However, we've had the free wash 2x now and both times our van was noticeably scratched by a brush in the same place. It's a brand new vehicle so this is very disappointing. More
by melick77
Verified CustomerEmployees Worked With
Brian Lynn
July 13, 2020
Experience was great. Sales consultant was very knowledgeable. Sales process was smooth and easy. All in all, no complaints. I would recommend to friends and family. knowledgeable. Sales process was smooth and easy. All in all, no complaints. I would recommend to friends and family. More
by knappw827
July 13, 2020
The sales person Matt was excellent. The finance people The sales person Matt was excellent. The finance people were not good. They messed up on the lease. I hate my 2019 Odyssey! Never a The sales person Matt was excellent. The finance people were not good. They messed up on the lease. I hate my 2019 Odyssey! Never a More
by Dtriest
Employees Worked With
Other Employees :
Matt Sales. 5 , Brad Pankow
July 11, 2020
Everyone was friendly and very professional. There was no pressure whatsoever. We have gone to Basney Honda for years. Our dear friend Dave Quiggle who was in finance area started us going to Basney. no pressure whatsoever. We have gone to Basney Honda for years. Our dear friend Dave Quiggle who was in finance area started us going to Basney. More
by bkdk120
July 11, 2020
Very helpful and made sure my updates were taken care of quickly. He Was a great communicator and always kept me updated on the progress of my service. quickly. He Was a great communicator and always kept me updated on the progress of my service. More
by MIQUE_BUCK
Employees Worked With
Brad Pankow
July 11, 2020
Great dealership to work with! Fast and friendly help. Was even served lunch that day! I was able to get the offer that I needed to be in the car that I wanted. Was even served lunch that day! I was able to get the offer that I needed to be in the car that I wanted. More
by Wendy
Employees Worked With
July 10, 2020
Oil change Polite quick service. My questions were answered about tire rotation and if it was indicated they would perform this service.. Liked the complimentary Polite quick service. My questions were answered about tire rotation and if it was indicated they would perform this service.. Liked the complimentary car wash. More
by rsnikda
Employees Worked With
July 10, 2020
Service is always awesome. Love having Basney Honda service my car. They are always reliable and do good work. They are friendly and give quick service. Overall they do an excel Love having Basney Honda service my car. They are always reliable and do good work. They are friendly and give quick service. Overall they do an excellent job. I chose Honda because I was told that they gave great service and they are living up to their reputation. More
by fran-edwards
Employees Worked With
not sure
July 09, 2020
Thank you Chip and Bob for all your help. I love my new Honda CR-V. You guys were most helpful and made my car buying experience great. Honda CR-V. You guys were most helpful and made my car buying experience great. More
by cbwall
July 09, 2020
Everyone is very nice & very helpful!!! I’m glad it was only the battery!!! The car always get fixed in a timely manner, and a car wash is always included!!! Can’t beat that for customer service!! only the battery!!! The car always get fixed in a timely manner, and a car wash is always included!!! Can’t beat that for customer service!! More
by rlwjingles
Employees Worked With
Brad Pankow, Brian Lynn
