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Basney Honda
Mishawaka, IN
2,805 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,805 reviews
April 23, 2020
Received exceptional service from Matt and his team on my civic. Matt was able to diagnose and solve an issue with my tire light being constantly on since the vehicle was new. Highly recommend the Basney ser civic. Matt was able to diagnose and solve an issue with my tire light being constantly on since the vehicle was new. Highly recommend the Basney service department. More
by Bking1998
Verified CustomerEmployees Worked With
Matt Mulstay
April 23, 2020
Can’t say enough wonderful things about how well I was treated! Helpful, nice, and expedient. Thank you!! Your team is simply the best, will always come back 😁 treated! Helpful, nice, and expedient. Thank you!! Your team is simply the best, will always come back 😁 More
by evaaclark
April 23, 2020
Very friendly and helpful staff!! Matt and Austin made my first oil change so quick and easy. Would definitely recommend Honda to everyone. Thank you!! first oil change so quick and easy. Would definitely recommend Honda to everyone. Thank you!! More
by Ashton Woods
April 22, 2020
Matt was fantastic. I was driving home and got a flat tire and was immediately helped out, Matt got me in and out with a new tire in about 2 hours! He was super friendly and reassuring the entire time. tire and was immediately helped out, Matt got me in and out with a new tire in about 2 hours! He was super friendly and reassuring the entire time. More
by hoffmannsj13
Employees Worked With
Matt Mulstay
April 22, 2020
Excellent could not have been any better!Matt kept me updated the whole time, letting me know he cared about my time as things weren’t going as expected. updated the whole time, letting me know he cared about my time as things weren’t going as expected. More
by glambright79
Employees Worked With
Matt Mulstay
April 21, 2020
Very efficient, timely. Considering the Coronavirus is messing up everything, it was GREAT to be able to have car serviced for maintenance with no issues. Check in was easy Considering the Coronavirus is messing up everything, it was GREAT to be able to have car serviced for maintenance with no issues. Check in was easy even with social distancing. Work was done in a timely manner. Checkout was SIMPLE, EFFICIENT. Everything was gone over regarding maintenance and if any issues etc.. I felt safe in waiting room as it seemed very clean as well as restrooms were clean. Masks were provided for customers also, really appreciated that touch😉 Felt just like a normal visit! Thought MATT MULSTAY was an awesome SERVICE ADVISOR and would like to deal with him again in the future. He even checked me out as girl was not around at checkout. More
by KARENKARENADAMS
Employees Worked With
MATT MULSTAY
April 21, 2020
Quick and easy recall work done on my old Honda. Excellent service.They couldn’t get all of my recall work done because of wrong parts, but I don’t think that was their fault. Excellent service.They couldn’t get all of my recall work done because of wrong parts, but I don’t think that was their fault. More
by Jay Glon
Employees Worked With
Matt Mulstay
April 21, 2020
I was late for my appointment but they still serviced me as if I was on time. They were fast and made sure all of my concerns were taken care of before I left. as if I was on time. They were fast and made sure all of my concerns were taken care of before I left. More
by Ebony
April 21, 2020
Always above and beyond Left my car with Matt, picked it up fixed, additional recall found and fixed, and a quote for some additional considerations. Thanks, Matt and Basney! Left my car with Matt, picked it up fixed, additional recall found and fixed, and a quote for some additional considerations. Thanks, Matt and Basney! More
by mruelle
Employees Worked With
Matt Mulstay
April 20, 2020
Tire Out Of Balanace One of the tires on the new van was out of balance from new. You balanced it and it goes around great! Thank you very much. One of the tires on the new van was out of balance from new. You balanced it and it goes around great! Thank you very much. More
by rock.heller
Employees Worked With
