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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
March 30, 2020
Been a customer for many, many years. Service department is always friendly and caring. It's difficult to pick my favorite between Austin and Matt so I'm not going to. :) is always friendly and caring. It's difficult to pick my favorite between Austin and Matt so I'm not going to. :) More
by TRACYHORVATH1417
Verified Customer
March 29, 2020
We have always had good service with Basney Honda. Brian was great and the gentleman who helped us with our lease agreement papers was very knowledgeable. We like our Honda Passport. was great and the gentleman who helped us with our lease agreement papers was very knowledgeable. We like our Honda Passport. More
by dkappelget
March 27, 2020
Serious braking problem '02 Honda CRV Terrible noise if you braked harder than very gently. Service several smaller items including battery replacement. Austin was his usual friendly, pers Terrible noise if you braked harder than very gently. Service several smaller items including battery replacement. Austin was his usual friendly, personal, helpful self. A couple of hours and I had a practically new car gain. More
by ALLEN.42
Employees Worked With
March 27, 2020
Matt was great to work with. He anticipated any follow-up questions and was ready with answers, and was trying to make sure I was getting the best deal. follow-up questions and was ready with answers, and was trying to make sure I was getting the best deal. More
by justindhall1981
Employees Worked With
Matt Mulstay
March 25, 2020
It is close to our home. We have purchased 4 new Honda’s through Bob Briney. He has always been extremely helpful, cheerful, and fair. The show room is very clean and has a nice selection to look at. Custom through Bob Briney. He has always been extremely helpful, cheerful, and fair. The show room is very clean and has a nice selection to look at. Customer service is very clean and service is great. More
by sherristauffer508
March 24, 2020
I dealt with Patrick Recently in purchasing a new I dealt with Patrick Recently in purchasing a new vehicle… He was wonderful, professional, and honored me being socially distant ... so was Ron i I dealt with Patrick Recently in purchasing a new vehicle… He was wonderful, professional, and honored me being socially distant ... so was Ron in the financial department ..and he was very professional as well… I was completely satisfied Thanks guys for making it happen! Theresa Priebe More
by tpriebe26
March 24, 2020
Bob was straight forward and honest. Definitely not your stereotypical used car salesman. Show room well organized and spotless. Sales team as a whole was very attentive to my needs. stereotypical used car salesman. Show room well organized and spotless. Sales team as a whole was very attentive to my needs. More
by Russ
Employees Worked With
March 23, 2020
Bob is a wonderful man to work with. I keep going back mainly so I can work with him. He gives us upfront information and is very easy to work with. mainly so I can work with him. He gives us upfront information and is very easy to work with. More
by shauna.m.cameron
March 23, 2020
Matt LaPrad is knowledgeable and accommodating to our every request. I highly recommend Matt and Basney. We test drove several models and studied color combinations. With his help, we made a decision wi every request. I highly recommend Matt and Basney. We test drove several models and studied color combinations. With his help, we made a decision within a two hours. Taking delivery and signing contracts took less than 45 minutes More
by enchipmanjr
March 21, 2020
First Time Buyer at Basney Honda Had a great experience purchasing my first Honda. Scott was professional from the beginning, greeting us as we entered the lot. He answered all of o Had a great experience purchasing my first Honda. Scott was professional from the beginning, greeting us as we entered the lot. He answered all of our questions, and he took as much time as I needed to talk about the vehicle we were looking at and the options available to me. Would gladly go back again when I'm ready to buy my next vehicle. More
by tb
Employees Worked With
