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Basney Honda
Mishawaka, IN
2,808 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
March 03, 2020
Great customer service by Matt. Service work was done quickly. Great customer service by the cashier did not get his name. Overall experience was great. quickly. Great customer service by the cashier did not get his name. Overall experience was great. More
by PATSTRYCH
Verified CustomerEmployees Worked With
Matt Mulstay
March 03, 2020
Thanks for a good experience. The work was done quickly and the service writer was great. I will definitely be back in the future when repairs are needed. and the service writer was great. I will definitely be back in the future when repairs are needed. More
by jrob4445
Employees Worked With
Matt Mulstay
March 03, 2020
Had van in for oil change I was told it would be about 2 hours for oil change which I accepted. I think that's ridiculous for an oil change but then it took 3 hours which is un I was told it would be about 2 hours for oil change which I accepted. I think that's ridiculous for an oil change but then it took 3 hours which is unacceptable. I'm not blaming Brad but it seems Basney should be able to do better for a simple oil change. More
by Ron Camp
Employees Worked With
Brad Pankow
March 02, 2020
My shopping experience with Honda was great! The sales representative Brandon who helped me was more than accommodating and was very knowledgeable about the car I was test driving. representative Brandon who helped me was more than accommodating and was very knowledgeable about the car I was test driving. More
by dtaylor19705
Employees Worked With
Other Employees :
Brandon Wilson
March 02, 2020
Very client-oriented, focused on making sure I was comfortable and educated. Guided me through decisions. Super friendly staff and incredibly helpful. I trust them! comfortable and educated. Guided me through decisions. Super friendly staff and incredibly helpful. I trust them! More
by danuta_k
Employees Worked With
Other Employees :
Justin Bowerman, Matt Mulstay
February 28, 2020
Great Service for My CR-V The Routine service was taken care of and as well as a couple small problems. Good service help and everyone was really helpful. Good job overall. The Routine service was taken care of and as well as a couple small problems. Good service help and everyone was really helpful. Good job overall. More
by RAP50
Employees Worked With
Matt Mulstay
February 26, 2020
The gentleman assisting me was friendly and reasonable. My car was ready in less time than quoted, and washed! Comfortable waiting room was quiet and clean. My car was ready in less time than quoted, and washed! Comfortable waiting room was quiet and clean. More
by mrssteviewillis
Employees Worked With
Matt Mulstay
February 26, 2020
Quick in and out service for oil change. Fair price and honest folks. Welcoming lounge area with snacks, beverages, and Wi-Fi were an added bonus. No complaints here! honest folks. Welcoming lounge area with snacks, beverages, and Wi-Fi were an added bonus. No complaints here! More
by AARONC98
