Basney Honda

I was so happy Basney Honda was able to fit me in for service, to replace my car battery without an appointment. I definitely count on them for any of my car needs. service, to replace my car battery without an appointment. I definitely count on them for any of my car needs. More

I worked with Brad to figure out the issues causing my cr-v to lurch while driving. He was extremely professional even though I could never answer a single one of his calls due to being at work. I would’v cr-v to lurch while driving. He was extremely professional even though I could never answer a single one of his calls due to being at work. I would’ve been annoyed with a customer like myself but he didn’t let it bother him. Very friendly. More

Friendly staff and comfortable waiting area. I love that I don’t need an appointment for an oil change-makes it easy to get the service I need hen I have time to fit it into my schedule. I don’t need an appointment for an oil change-makes it easy to get the service I need hen I have time to fit it into my schedule. More

Low pressure, great deal. The dealership was neat and clean and good looking. All the staff my wife and I encountered were friendly. The salesman, Bryan Smith was not pushy, The dealership was neat and clean and good looking. All the staff my wife and I encountered were friendly. The salesman, Bryan Smith was not pushy, made us feel comfortable and made us an excellent offer. Also, the buying process went smoothly and efficiently and did not consume much of our time. More

I have always had a great experience with the service department! I have never received less than expect service, and appreciate how Austin recognizes me whenever I'm there. I really like the ability to department! I have never received less than expect service, and appreciate how Austin recognizes me whenever I'm there. I really like the ability to schedule online too. More

Friendly and professional staff, the waiting room is comfortable and there is very efficient and convenient car care. I think the only thing that could improve is the price. comfortable and there is very efficient and convenient car care. I think the only thing that could improve is the price. More

Honest I took my car in for an alignment. They declined to do the alignment because of worn tie rods. They advised me that the tie rods did not need to be I took my car in for an alignment. They declined to do the alignment because of worn tie rods. They advised me that the tie rods did not need to be replaced right away, but an alignment would be a waste of money presently. More

Matt did an awesome job. Listened careful to the issue, took notes, explained every step in the process and communicated via phone when updates were available. took notes, explained every step in the process and communicated via phone when updates were available. More

Open, honest, and accommodating dealership. Did not feel pressured or rushed. Large inventory. Had some of the usual "tricks" to be expected (just show me the out the door price, not the monthly estimate pressured or rushed. Large inventory. Had some of the usual "tricks" to be expected (just show me the out the door price, not the monthly estimate BS). All together I hope to do future business here. More

It was a good experience. In and out in less than an hour with lube, oil filter, and tire rotation. There was one drawback. I was not offered the service discount like I usually Am. with lube, oil filter, and tire rotation. There was one drawback. I was not offered the service discount like I usually Am. More