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Basney Honda
Mishawaka, IN
3,272 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,272 reviews
December 04, 2020
Basney has always been great to work with and they make it very convenient to get my vehicle serviced. I'll add the 5th star after we find and fix whatever is making the Check Engine light come on :) Jim it very convenient to get my vehicle serviced. I'll add the 5th star after we find and fix whatever is making the Check Engine light come on :) Jim More
by JHEVEL
Verified CustomerEmployees Worked With
Matt Mulstay
December 04, 2020
We had a great experience with Basney and will always come back because of the employees and the value of vehicles that we get from you. come back because of the employees and the value of vehicles that we get from you. More
by AnneMarie and James Burns
December 03, 2020
I have been using Basney Honda since I bought my first Honda. I find them friendly and they listen when you are having a problem. I will cintinue to use Basney as long as I am living in the area. Honda. I find them friendly and they listen when you are having a problem. I will cintinue to use Basney as long as I am living in the area. More
by NPARASKA
Employees Worked With
Matt Mulstay
December 03, 2020
Honda Basney takes excellent care of our vehicles. Austin, his team and the exceptional service they provide are the reason we switched all our vehicles to Honda. Austin, his team and the exceptional service they provide are the reason we switched all our vehicles to Honda. More
by FTan
Employees Worked With
December 03, 2020
I am always very pleased with the service that I get at I am always very pleased with the service that I get at Basney Honda. Matt is very good and I always do business with him. However, I have always b I am always very pleased with the service that I get at Basney Honda. Matt is very good and I always do business with him. However, I have always been pleased with the other service reps too. More
by JEFFKIN3
December 02, 2020
Everyone was very friendly.I was done in very reasonable time. I have had all the service done at Honda since 2007. I trust the peoples that work on my car. time. I have had all the service done at Honda since 2007. I trust the peoples that work on my car. More
by MLDUTRIEUX
Employees Worked With
Brad Pankow
December 01, 2020
Good work and communication from the service staff. A gentleman pulled in and then found out he did not want to leave his vehicle for work that day. I had pulled in behind him. He turned and asked me t gentleman pulled in and then found out he did not want to leave his vehicle for work that day. I had pulled in behind him. He turned and asked me to back out. Austin immediately remedied the situation by telling him that he would pull his car out forward instead. More
by kirstenkg
December 01, 2020
Austin is a world class Service agent. He deligently explained all work required to be completed and ensured that I was completely satisfied with the service after everything was completed. explained all work required to be completed and ensured that I was completely satisfied with the service after everything was completed. More
by ZEN
Employees Worked With
December 01, 2020
I used the Quick Express and appreciated being able to get in and out quickly with out even having an appointment! Austin also thoroughly explained an issue w/our vehicle that did not need immediate atten get in and out quickly with out even having an appointment! Austin also thoroughly explained an issue w/our vehicle that did not need immediate attention, so we will return to have it serviced at a later date. More
by ZYNIEWICZ.1
Employees Worked With
November 30, 2020
I was recommended by my friends to deal with Matt Mulstay and I’m thankful I took their advice!! He is very honest and go to length to make you a happy customer😊 and I’m thankful I took their advice!! He is very honest and go to length to make you a happy customer😊 More
by Shadylady04
Employees Worked With
Matt Mulstay
