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Basney Honda
Mishawaka, IN
2,814 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,814 reviews
February 07, 2020
Casandra in service was wonderful. Kept me posted on the status of things and delivered as indicated. Thank you very much Relative to the car wash - I am still recommending that you DRY cars after you was status of things and delivered as indicated. Thank you very much Relative to the car wash - I am still recommending that you DRY cars after you wash them More
by maxioch
Verified CustomerEmployees Worked With
Casandra Wilcox
February 07, 2020
Austin was very polite, professional, and kind. He delivered top notch customer care and service. I was impressed by his continued committment throught my entire visit. delivered top notch customer care and service. I was impressed by his continued committment throught my entire visit. More
by scrap.brittany
Employees Worked With
February 07, 2020
Bob was great! He was very helpful and I enjoyed his personality and our interactions with him. We did not feel pressured — a real plus in a car dealership! personality and our interactions with him. We did not feel pressured — a real plus in a car dealership! More
by Nana99
Employees Worked With
February 06, 2020
We just came in to look and walked out with a car. Scott was a wonderful help and was so nice to me and my parents. The atmosphere in the dealer was fantastic! We are planning to come here for another purch was a wonderful help and was so nice to me and my parents. The atmosphere in the dealer was fantastic! We are planning to come here for another purchase in the future. More
by valerie.ramirez25
Employees Worked With
Other Employees :
The guy who cleaned my car who's name I think that starts with a L. thank you.
February 06, 2020
Fast, Friendly and Thorough! Everyone is friendly at Basney Honda. Some know me by name and many by face and they ma Everyone is friendly at Basney Honda. Some know me by name and many by face and they make you feel welcome and that you matter. I have gone in several times with little things I couldn't figure out with my navigation system and they have been patient and helpful. All of the work I have received has been great and I have never had to take it back a second time for something except for maintenance work. I haven't had any trouble making appointments and with the shuttle service they provide, I can always get my car done when needed. Austin Aufie, Service Adviser, who usually helps me always greets me with a smile and when I call he immediately remembers me and my car. It makes me feel like one of the family. The questions asked me if I read reviews and I do but I clicked no in this case because I know the Basney Dealership and have no need to look anywhere else. I have loved Hondas since the first time I drove one in the late 1980s and it is my prefered car. My only regret is that I was never able to own a Prelude. i More
by charthestar0
Employees Worked With
February 06, 2020
Friendly staff & like the reception upon arrival and appreciate being informed on the status of the work being done. The waiting area is comfortable and the potential for using the shuttle if the work t appreciate being informed on the status of the work being done. The waiting area is comfortable and the potential for using the shuttle if the work time is extended. More
by 1967rocker
Employees Worked With
Brad Pankow
February 06, 2020
Especially because of the confidence I have in my service advisor, I can highly recommend the service department at Basney Honda. My confidence in the Honda product has not wavered, primarily because of the advisor, I can highly recommend the service department at Basney Honda. My confidence in the Honda product has not wavered, primarily because of the lengths to which the mechanics and service department will go to diagnose and solve a problem. More
by Corno1
Employees Worked With
The, wonderful, mechanics, unnamed, Matt Mulstay
February 06, 2020
Excellent Dealership & Sales Person to work with! Needed to buy another car due to my 2009 Honda CRV being totaled in an accident. Bryan Smith was great to work with and I would definitely recommend Needed to buy another car due to my 2009 Honda CRV being totaled in an accident. Bryan Smith was great to work with and I would definitely recommend him as a Basney sales contact. More
by djpatton1215
February 06, 2020
My husband and I had a great experience with the dealership. Bryan Smith was very knowledgeable, helpful, and courteous. We were down sizing in a vehicle and Bryan was very helpful in pointing out to us the spec Bryan Smith was very knowledgeable, helpful, and courteous. We were down sizing in a vehicle and Bryan was very helpful in pointing out to us the special features in the SUV that helped us in making decisions. We definitely recommend Bryan to everyone. He is a great salesman! More
by rsmatuszak
February 05, 2020
Justin is the best, I got my HR-V from him 2 years ago so I came in and wanted too finance this time around and he got me in my CR-V EX that I'm in love with. And my husband approved. I came in and wanted too finance this time around and he got me in my CR-V EX that I'm in love with. And my husband approved. More
by Asha P.
