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Basney Honda
Mishawaka, IN
3,298 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,298 reviews
December 09, 2020
I brought our vehicle in for a recall fix. Very comfortable waiting room with beverages that I didn't consume, but noticed they were there. I had to return because tech missed something and the ser comfortable waiting room with beverages that I didn't consume, but noticed they were there. I had to return because tech missed something and the service manager was very apologetic. The office person for the follow-up call was very pleasant. Overall, I felt like customer service was a priority. More
by Sue
Verified CustomerEmployees Worked With
Brian Lynn
December 09, 2020
Bob was very friendly and knowledgeable. He was efficient and answered all of our questions. We were able to buy the car in the same day. We’re very happy with our purchase! and answered all of our questions. We were able to buy the car in the same day. We’re very happy with our purchase! More
by kkerch
Employees Worked With
December 08, 2020
Great service, somewhat expensive but never have to worry about quality. i have no additional comments in order to fulfill the twenty five word requirement about quality. i have no additional comments in order to fulfill the twenty five word requirement More
by stevelgerber
Employees Worked With
Brad Pankow, Brian Lynn
December 08, 2020
Price was 1200 3 months ago all of a sudden told same service will coat 1700 dollars. Price hike beyond inflation and pandemic expectations. Hopefully price control looks into it service will coat 1700 dollars. Price hike beyond inflation and pandemic expectations. Hopefully price control looks into it More
by sohaib.aleem
December 06, 2020
Bob has been very helpful in all my questions and very thorough going over all the car features inside. This is the second car I bought from Bob. thorough going over all the car features inside. This is the second car I bought from Bob. More
by Hanley
December 05, 2020
Leasing from Basney for many years. Always friendly and excellent service. Honda is an excellent vehicle. I recommend Honda and Basney to all of my friends. excellent service. Honda is an excellent vehicle. I recommend Honda and Basney to all of my friends. More
by stbavosongbird
December 04, 2020
Basney has always been great to work with and they make it very convenient to get my vehicle serviced. I'll add the 5th star after we find and fix whatever is making the Check Engine light come on :) Jim it very convenient to get my vehicle serviced. I'll add the 5th star after we find and fix whatever is making the Check Engine light come on :) Jim More
by JHEVEL
Employees Worked With
Matt Mulstay
December 04, 2020
We had a great experience with Basney and will always come back because of the employees and the value of vehicles that we get from you. come back because of the employees and the value of vehicles that we get from you. More
by AnneMarie and James Burns
December 03, 2020
I have been using Basney Honda since I bought my first Honda. I find them friendly and they listen when you are having a problem. I will cintinue to use Basney as long as I am living in the area. Honda. I find them friendly and they listen when you are having a problem. I will cintinue to use Basney as long as I am living in the area. More
by NPARASKA
Employees Worked With
Matt Mulstay
December 03, 2020
Honda Basney takes excellent care of our vehicles. Austin, his team and the exceptional service they provide are the reason we switched all our vehicles to Honda. Austin, his team and the exceptional service they provide are the reason we switched all our vehicles to Honda. More
by FTan
Employees Worked With
