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Basney Honda
Mishawaka, IN
2,811 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,811 reviews
January 24, 2020
Great people and relationships Great prices and hard working staff. Great service, Was able to work around scheduling and ensure that I was able pick up vehicle in a timely manner Great prices and hard working staff. Great service, Was able to work around scheduling and ensure that I was able pick up vehicle in a timely manner. Bob did a great job covering all paperwork and vehicle information and features. More
by Bill Zimmerman
Verified Customer
January 23, 2020
Austin is always friendly Convenient location. Easy access to & from the main roads. Clean & organized, friendly staff. Waiting time is not as bad for car service & repairs. Be Convenient location. Easy access to & from the main roads. Clean & organized, friendly staff. Waiting time is not as bad for car service & repairs. Been using the service for at least 5 years & I am well satisfied. More
by DMMEPM2
Employees Worked With
January 23, 2020
It was very nice. They kept me up to date as to what was going on with my vehicle, as I took a nice break from my day in the lobby. Had some popcorn and a coffee. Wat They kept me up to date as to what was going on with my vehicle, as I took a nice break from my day in the lobby. Had some popcorn and a coffee. Watched t.v. It was quite nice. More
by CHARM0
Employees Worked With
Brian Lynn
January 23, 2020
I received quick service at a reasonable price. All employees I talked to were friendly and answered all my questions. I was very happy with me experience. employees I talked to were friendly and answered all my questions. I was very happy with me experience. More
by matt9790
Employees Worked With
Brian Lynn
January 22, 2020
This is the second car I’ve bought from Basney Honda, and as always they make it such an easy experience. Bob Briney is the go to salesperson! Will indeed be the last dealership I ever shop at! as always they make it such an easy experience. Bob Briney is the go to salesperson! Will indeed be the last dealership I ever shop at! More
by deondraemitchell
January 21, 2020
15,000 Leased auto serviced 15,000 mile service of leased 2018 Civic. As always everything went very,very well..Arrived at 7:15 am enjoyed coffee and was gone by 9:30 am.. Basne 15,000 mile service of leased 2018 Civic. As always everything went very,very well..Arrived at 7:15 am enjoyed coffee and was gone by 9:30 am.. Basney Honda always \\\\\ More
by hotrockdoc
Employees Worked With
January 20, 2020
KUDOS POSTED ON LINKDN Basney Honda Your phone service, service dept., and Brandon Wilson Knocked it out of the park. I ended up at the right dealership to be sure. Hel Basney Honda Your phone service, service dept., and Brandon Wilson Knocked it out of the park. I ended up at the right dealership to be sure. Helpful, courteous, prompt....so appreciated. Brandon .....thank you for helping me with this. I had to work ...you rock. Thank you to all....from phone calls, through service, to actual replacement.....truly pleasant experience. Cathy Short More
by elkhartshort
Employees Worked With
Other Employees :
Do not know their names, Brandon Wilson, Brad Pankow
January 20, 2020
Very nice customer service. Only issue was they didn’t do any resets after changing out battery and oil change. I had to ask Austin on the issue with the radio due to battery change before I left and the do any resets after changing out battery and oil change. I had to ask Austin on the issue with the radio due to battery change before I left and then I was almost home and saw my oil change hadn’t been reset. I called in a spoke to Matt. Both were very helpful. More
by RSALLAK
Employees Worked With
Cassandra
January 20, 2020
This is the BEST dealership! I love how polite and nice all the people are. You always feel that everyone is there to help you and not just try to sell you something. I drive 45 minutes to come to this d all the people are. You always feel that everyone is there to help you and not just try to sell you something. I drive 45 minutes to come to this dealership . I have a dealership 5 mi minutes away and I would never go there. Basney is wonderful. I hope they stay like this . More
by imcartwright
Employees Worked With
January 19, 2020
There was a mixup on my previous visit & I went back in to get a brake fluid service done, unfortunately while they were working a small part broke & it required more work to fix it. They ended up giving m to get a brake fluid service done, unfortunately while they were working a small part broke & it required more work to fix it. They ended up giving me a loaner vehicle which was nice. They had made an error on my last visit but they did review everything and did what they could to make it right and I very much aporeyciate it. More
by smkiefer620
Employees Worked With
Cassandra, Brian Lynn
