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Basney Honda
Mishawaka, IN
2,808 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
November 22, 2019
Buying new car! Very easy....salesman was excellent and customer service is great. Friendly....and took our photo after the deal with the new car. Would definitely re Very easy....salesman was excellent and customer service is great. Friendly....and took our photo after the deal with the new car. Would definitely recommend. More
by mweber5
Verified Customer
November 22, 2019
Great service, no hassle straight forward deal Second new car purchased from basney, Jay Basney did reat job both times, gave car specifications & he gave price no hassle or try to sell features no Second new car purchased from basney, Jay Basney did reat job both times, gave car specifications & he gave price no hassle or try to sell features not needed. Bryan Smith was responsive on vehicle pick up & attending to details. More
by plgasper
November 22, 2019
Friendly and knowledgeable team The entire team at Basney Honda is friendly and knowledgeable. I never felt pressured during any part of the process. I highly recommend them for your The entire team at Basney Honda is friendly and knowledgeable. I never felt pressured during any part of the process. I highly recommend them for your next test drive or purchase. More
by NewHonda
Employees Worked With
November 21, 2019
Excellent service Service here is excellent. I’m never dissatisfied! My oil change was quick and a recall was brought to my attention and taken care of immediately! Service here is excellent. I’m never dissatisfied! My oil change was quick and a recall was brought to my attention and taken care of immediately! More
by ELIZANN999
Employees Worked With
Brad Pankow
November 21, 2019
Oil change and tire rotation The young man Matt who checked me in and out was knowledgeable and very kind and polite. It was a busy time but my time was less than expected. The The young man Matt who checked me in and out was knowledgeable and very kind and polite. It was a busy time but my time was less than expected. The check air in tire light came on during my trip home which caused some anxiety for me. I stopped at a tire place and they showed me the place to turn the light off. I am hoping that is all that was needed. It did not come back on. More
by MARTHABYLER
Employees Worked With
Matt Mulstay
November 21, 2019
A Service Center Par Excellence While in Mishawaka, our right front axel broke. 🙁 Basney Honda took us in, replaced our axel and more though we had never been there before! 😊 While in Mishawaka, our right front axel broke. 🙁 Basney Honda took us in, replaced our axel and more though we had never been there before! 😊 More
by Firtreeis6013
Employees Worked With
Matt Mulstay
November 21, 2019
Excellent service Service was excellent, was complete in a very short time and Matt answered all of my questions. Much better service than I received from their competi Service was excellent, was complete in a very short time and Matt answered all of my questions. Much better service than I received from their competitor in Elkhart. More
by paulmaust
Employees Worked With
Matt Mulstay
November 20, 2019
Thank you Austin! Austin came through for me once again. He made sure he took care of me in a quick and timely manner. He is always polite and willing to explain ever Austin came through for me once again. He made sure he took care of me in a quick and timely manner. He is always polite and willing to explain everything to me. More
by Mepace2002
Employees Worked With
November 20, 2019
Light re-re placed Fixed light bulb for the 2nd time, why charged, if I am going to get oil changes here make them the same rate if you want me back, I would rather sit Fixed light bulb for the 2nd time, why charged, if I am going to get oil changes here make them the same rate if you want me back, I would rather sit in Honda dealership, which one? More
by JCHUBB123
Employees Worked With
November 20, 2019
From Speedy to Larry it was see less! Everyone was friendly and extremely accommodating. I couldn’t believe how fast the process was. Love my new Honda Pilot. Thanks for everything. Gre Everyone was friendly and extremely accommodating. I couldn’t believe how fast the process was. Love my new Honda Pilot. Thanks for everything. Great to do business with you. More
by SHAPOWELL104
