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Basney Honda
Mishawaka, IN
2,986 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,986 reviews
January 01, 2026
Everyone was great to deal with. Leslie was terrific in connecting and getting questions answered quickly. Scott was very nice and professional on the close. Leslie was terrific in connecting and getting questions answered quickly. Scott was very nice and professional on the close. More
by dyckvk
Verified Customer
December 31, 2025
The service was great and the people were very helpful and friendly. Will continue to use the service department in the future. and friendly. Will continue to use the service department in the future. More
by fbrubaker
December 29, 2025
It was in the shop for over a week , I only had the car back for one day and it was in the shop for over a week again , I have only had the car since August it shouldn't be having this many problems back for one day and it was in the shop for over a week again , I have only had the car since August it shouldn't be having this many problems More
by Kristythompson3
December 28, 2025
Curt did an outstanding job. My 1 and only complaint is, prior to contacting me that the vehicle was done, the tech should have verified the problem was corrected. I should not h My 1 and only complaint is, prior to contacting me that the vehicle was done, the tech should have verified the problem was corrected. I should not have had to return to pick up the vehicle only to find the problem was not fixed. More
by Pkernii
December 24, 2025
Very nice, answered all my questions Set my next appointment up and service on my automobile was great appointment up and service on my automobile was great More
by lnewland
December 21, 2025
Bob consistently shared info but never pushy, other folks at Basney have been professional and comfortable to visit the dealership; we have bought 4 vehicles here over the years… at Basney have been professional and comfortable to visit the dealership; we have bought 4 vehicles here over the years… More
by billmaki
December 20, 2025
Austin was very knowledgeable. He explains everything well. Was a great help. Smart and kind He explains everything well. Was a great help. Smart and kind More
by Edseaborn
December 16, 2025
Was told the issues with my car were related to issues that I thought were taken care of the last time it was. Because it was brought back to the same issues that I had. that I thought were taken care of the last time it was. Because it was brought back to the same issues that I had. More
by Hootman531
December 11, 2025
I have had my car for 3 months , in the past two weeks it has now been in the shop 3 times for the same problem . It had low miles and a warranty it should not be having these issues . Also no one even seems has now been in the shop 3 times for the same problem . It had low miles and a warranty it should not be having these issues . Also no one even seems to care or want to fix the issues . I was clearly sold a lemon , I will be contacting corporate and above and letting everyone know how horrible the Honda dealerships are . More
by Kristythompson3
