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Basney Honda
Mishawaka, IN
2,826 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,826 reviews
Verified Customer
September 01, 2022
Service was great--timely and at a reasonable price. I was bummed about the discontinued shuttle service. The Lyft driver hadn't even contacted me after waiting 20 minutes so I ended up calling a friend I was bummed about the discontinued shuttle service. The Lyft driver hadn't even contacted me after waiting 20 minutes so I ended up calling a friend from work to pick me up. More
by TGUINAN
September 01, 2022
Salesman House was very friendly and professional ready to help and advise us what he did not know he sought help fro his peers to help and advise us what he did not know he sought help fro his peers More
by ronbev21413
August 25, 2022
The best auto dealership in the area by far. The Basney team is the best you can get. The Basney team is the best you can get. More
by dslabaugh
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
August 24, 2022
Matt Mulstay is AMAZING and an all around guy . . Best rep you have in that department.He needs to train a couple other reps there in customer service on how to treat people and cater to paying cust . Best rep you have in that department.He needs to train a couple other reps there in customer service on how to treat people and cater to paying customers. More
by triggtrife74
August 24, 2022
Service was excellent! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! More
by Suejlk
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
August 23, 2022
Asked to get transmission diagnosed. Service technician told customer service representative they couldn’t recreate the problem. I called xxxxxxxx and told them to do another test drive. Service technician told customer service representative they couldn’t recreate the problem. I called xxxxxxxx and told them to do another test drive. They then suggested the transmission is stuttering not just because of low transmission oil, low engine oil, bad rear shocks, bad rear stability bar. I honestly think I could walk in there shop and be a service technician in there shop. More
by Rockhardsmile
Employees Worked With
