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Basney Honda
Mishawaka, IN
2,825 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,825 reviews
July 18, 2022
Great job! Communication was a little lacking but they repaired a trim piece on my Ridgeline without asking or charging a fee. Made our day! Communication was a little lacking but they repaired a trim piece on my Ridgeline without asking or charging a fee. Made our day! More
by tracygritter
Verified CustomerEmployees Worked With
Matt Mulstay
July 15, 2022
Very friendly and give rides to work. The gentleman went over everything with me. I had no surprises. Wonderful hours they work around the Customers work day. Not all places do that. I wi The gentleman went over everything with me. I had no surprises. Wonderful hours they work around the Customers work day. Not all places do that. I will continue to go to Basney Honda on Grape Rd. Thank you Brian Lynn you work very well with customers More
by amiltenberger1266
Employees Worked With
Brian Lynn
July 15, 2022
Took their time and did the job right. Matt is a great service represenative. Thanks for the rides to and from Niles. Matt is a great service represenative. Thanks for the rides to and from Niles. More
by SATTLERD
July 14, 2022
We had a wonderful experience trading in our Accord for a new CR-V with Bob Briney. My wife is limited with her mobility. Therefore, Bob and the Finance Department made everything easy for us! The papers sh new CR-V with Bob Briney. My wife is limited with her mobility. Therefore, Bob and the Finance Department made everything easy for us! The papers she needed to sign were ready so she could be in and out quickly. I'd say they went above and beyond! More
by janrea
July 13, 2022
I was able to get an appointment quickly. . Matt was very friendly, professional as I described the issue. it was taken care of within the day . I am very please with the service I've received . Matt was very friendly, professional as I described the issue. it was taken care of within the day . I am very please with the service I've received from Basney service dept. More
by jtirotta
July 12, 2022
Very customer friendly. Fit me without an appointment and we’re able to figure out what was wrong. Fit me without an appointment and we’re able to figure out what was wrong. More
by becmci
Employees Worked With
July 12, 2022
Great service reps and they were able to get my car in, serviced and out within a reasonable amount of time. Very happy with the work, service and costs. serviced and out within a reasonable amount of time. Very happy with the work, service and costs. More
by Esutula
Employees Worked With
Brian Lynn, Matt Mulstay
July 09, 2022
I asked that a trip check be performed. Having had this done in the past, I trusted it would be done well. My son took the car to Virginia and had to take the car into a shop because the ri Having had this done in the past, I trusted it would be done well. My son took the car to Virginia and had to take the car into a shop because the right rear brake was bad. What does a trip check entail. Surely brakes should have been checked More
by LOUGIO6
Employees Worked With
