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Basney Honda - Service Center

Mishawaka, IN

4.3
1,744 Reviews

1,744 Reviews of Basney Honda - Service Center

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October 30, 2019

Was ok , a little long for oil change A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon More

by BS Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Very Accommodating Was traveling from out of town. Engine light began flashing and auto running a little rough. I needed a Place to take my Acura to check the problem. More

by SJBanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 30, 2019

15 k Pilot service On time and on budget. Always customer centric. Fixed a rattle that I could not locate. I would highly recommend Basney Honda despite requiring 25 wor More

by rh828991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
October 30, 2019

Great people great service Friendly experienced and helpful. Best shuttle service I have ever used! Vehicle ready as promised and was washed! Nothing compares to dealer service. More

by D.A.MCMURTRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
October 29, 2019

Customer service was amazing. We were dropping our vehicle off at 7:00 pm for an air back recall service the next morning. I was surprised they were still open and the technician a More

by KATORB8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Smith, Brian Lynn
October 26, 2019

Professional and reliable service I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable More

by MILLER_DS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2019

Not true to words I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detail More

by Annoyed_33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
October 25, 2019

Educational experience for all of us I really don’t like to say anything negative ... although I had to take car back for mistakes to be corrected, the folks with whom I did all my commun More

by SEWIENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names ... gentleman who checked me in; ladies in check-out; both service managers ... all were courteous and friendly, yet very efficient.
October 24, 2019

Oil change and tire rotation Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were More

by SNeeser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

Oil Change Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as More

by RLWEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
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