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Basney Honda - Service Center

Mishawaka, IN

4.3
1,754 Reviews

1,754 Reviews of Basney Honda - Service Center

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May 19, 2025

Had to wait over a year for a manufacture defect to be fixed. Had to keep calling to check on status. Service center never called to say part was in. Car wash always out of order. Uber cars that are calle More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I did not approve tire rotate and balance, they charged me for it. I brought my van for oil change and presented coupon, and they did not apply it. More

by vishal1010
Recommend Dealer
No
Employees Worked With
Curt Seufert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
May 18, 2025

Very prompt service and provided me with a ride back home and then from home to Basney. The Uber driver were prompt and courteous More

by suekaz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember sorry
May 07, 2025

Was very pleased with the timeliness and professionalism on the oil change and tire rotation of the Honda pilot yesterday! More

by galenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Everything was perfect. Car was done quickly. Thank you ver much. I will be vack. More

by edix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Had a problem with my vehicle, called Austin who got me right in, called me with a diagnosis and approximate price and fixed my vehicle. More

by glambright79
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aufie
April 17, 2025

He waited on me right away. Asked what I needed, took me to the break room and looked me up when my vehicle was done. More

by davidbales49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

My vehicle was returned to me with dash lights still lit and no discussion on the diagnosis or reason. Basney replaced my tires, but the TPMS light is still lit and cannot be reset without connecting to a c More

by YOSHiNUKE
Recommend Dealer
No
Employees Worked With
Cyndi
April 13, 2025

My car was taken care of in a timely and friendly fashion. They even washed my car. More

by foo987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Have been working with Basney Honda for many years Have never been anything but Happy'wuth their workmanship! My thanks and appreciation to them! More

by clee04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.