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Basney Honda - Service Center

Mishawaka, IN

4.3
1,747 Reviews

1,747 Reviews of Basney Honda - Service Center

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April 14, 2025

My vehicle was returned to me with dash lights still lit and no discussion on the diagnosis or reason. Basney replaced my tires, but the TPMS light is still lit and cannot be reset without connecting to a c More

by YOSHiNUKE
Recommend Dealer
No
Employees Worked With
Cyndi
April 13, 2025

My car was taken care of in a timely and friendly fashion. They even washed my car. More

by foo987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Have been working with Basney Honda for many years Have never been anything but Happy'wuth their workmanship! My thanks and appreciation to them! More

by clee04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Always dependable and easy to make an appointment. Most of my maintenance is performed by an independent. More

by JRWARDCOLUMBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Good automotive work. Usually Service reception is welcoming and friendly. This time the woman who received us was curt and seemed bothered that we were there. So that's w More

by Douglas Jones
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
April 07, 2025

Cindy in the service department is a pleasure to work with. I enjoy always checking my car in with her., More

by tmmorris111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

the people at Basney are very kind and efficient at their jobs. I also thought the price was very fair. More

by YNOT244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Everything was excellent. Took a little longer than expected but the result was great. Done More

by Craig Draper
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
March 27, 2025

The staff at Basney Honda were friendly and courteous. They took the time to explain the nature of my vehicle recall and completed the repair in a reasonable time period. The way customer service should More

by David71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Basney Honda always provides excellent service. The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs m More

by rmcozzie
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.