Basney Honda - Service Center

I was told the recall would take all day, and possibly overnight. Instead, it was done in 3 hours. Great, but I would have waited if the estimate was anywhere near the result. We don’t live close to the d overnight. Instead, it was done in 3 hours. Great, but I would have waited if the estimate was anywhere near the result. We don’t live close to the dealership, so it was a hassle having my wife make 2 trips to get me and bring me back. More

First I left a message. No response, so a few days later I called back and made an appointment. This appointment was for a recall. All is fine now. No response, so a few days later I called back and made an appointment. This appointment was for a recall. All is fine now. More

I am grateful Basney was able to complete our service quickly without an appointment. Thank you! quickly without an appointment. Thank you! More

Prompt, informative, answered questions,addressed concerns, very congenial without being condescended, over all salutary experience concerns, very congenial without being condescended, over all salutary experience More

Got charged for a tire rotation but was not notified that i would be charged for that. Overall love Honda and plan to continue my car buying expenses with them. Friendly staff made me feel welcome as al i would be charged for that. Overall love Honda and plan to continue my car buying expenses with them. Friendly staff made me feel welcome as always. More

Quick and efficient customer service is why I use Basney Honda. Their sales and service staff is honest and reliable. Honda. Their sales and service staff is honest and reliable. More

Aside from the service manager, the Basney team is great. They are professional, helpful and kind. They are professional, helpful and kind. More

I only have one vehicle and live in Elkhart, so I did not want to leave the vehicle. Took care of my recall work, washed my vehicle and had me back on the road in a very reasonable amount of time. I have no want to leave the vehicle. Took care of my recall work, washed my vehicle and had me back on the road in a very reasonable amount of time. I have not had a bad experience at Basney Honda since I purchased my Passport there two years ago. Would be nice if Honda offered wheel touch up paint. More

I trust this dealer and its service. They charge reasonable amounts and offer necessary services. They do NOT try to sell you some bogus 'induction service' as other dealers do. They charge reasonable amounts and offer necessary services. They do NOT try to sell you some bogus 'induction service' as other dealers do. More

Reasonable prices, fast service. The staff is always very kind to me and my children. The staff is always very kind to me and my children. More