Bay Ridge Ford

Are you guys kidding me? From the dealer that lied to my face about a car that was apparently "sold" -- turns out he couldn't get it, to the xxxx that lied to my face when I t From the dealer that lied to my face about a car that was apparently "sold" -- turns out he couldn't get it, to the xxxx that lied to my face when I took my car in for repair at their service branch. To their tiny little lot that can't accept a lease return but can only offer a bunch of slicked-backed greasy hair money-hungry used-car-salesman excuses. Ford is way better than this poor excuse of some "award-winning" dealership. All of it is fake. From the fake attitudes to the fake reviews. If anyone has had a pleasant experience with Bay Ridge Ford, it's probably because they eagerly took whatever price was thrown at them and mistook that for an easy and pleasant sales experience. I don't have a single congenial thing to say about this dump. My advice is to stay far away. Don't come near this place. I'd probably avoid this section of 86th Street as it's just a big, unfortunate stain on the map of Bay Ridge. More

Easy As Pie I knew exactly what I wanted before I went to the dealership. Howard introduced himself, I told him what I was looking for and "voila" I got exactly I knew exactly what I wanted before I went to the dealership. Howard introduced himself, I told him what I was looking for and "voila" I got exactly the car I hoped to lease. He really was fantastic to do business with. He made the whole process so simple and easy that I still can't believe I drove off with my new Escape. He is really a great guy and such an asset to Bay Ridge Ford. More

Excellent Service Great experience !!! OM. @TYCO That was my second time for service my Ford Escape. I live in Queens but is worth to drive there to Brooklyn. Excellent job of Service Adviser Andrew That was my second time for service my Ford Escape. I live in Queens but is worth to drive there to Brooklyn. Excellent job of Service Adviser Andrew Gidoings. Thank You FORD More

Best Salesperson ever! Howard was such a pleasure dealing with. I have never experienced such an easy process with any other salesperson. Trust me he had his hands filled wi Howard was such a pleasure dealing with. I have never experienced such an easy process with any other salesperson. Trust me he had his hands filled with me initially but instantly we bonded and he got me exactly what I was looking for. What a sweetheart!! Thanks Howard, you're the best!! More

Trust these Salesmen! My first Ford was a 2014 Edge that Howard secured for me and I was 100% happy with! As my lease was ending, I went back to BRF, but Howard was no long My first Ford was a 2014 Edge that Howard secured for me and I was 100% happy with! As my lease was ending, I went back to BRF, but Howard was no longer there so I was working with Angelo! I soon felt as comfortable with Angelo as I did Howard. When I was ready, Howard had returned and Angelo, insisted Howard deal with me. A real Pro Angelo! As Howard did before, he got me a great deal on a New 2016 for less than I was paying for my 2014, and less than if I had bought nit back! If you are buying or leasing a Ford, see these 2 trust worthy men! More

BEST SALES PERSON I HAVE EVER WORKED WITH Howard Strauss was hands down the best salesperson I have ever come into contact with. He was not only friendly and fair, but helped explain (in grea Howard Strauss was hands down the best salesperson I have ever come into contact with. He was not only friendly and fair, but helped explain (in great detail) all of my options for trading in my current car for a lease. Howard also went above and beyond to help me become familiar with my car before I stepped off the lot. I recommend Howard to anyone looking for a Ford in the area! More

Horrible experience After having the PTU fixed/replaced 3 times on my 2011 Ford Edge, I still have the same leak problem. I brought the car back to them and an hour later After having the PTU fixed/replaced 3 times on my 2011 Ford Edge, I still have the same leak problem. I brought the car back to them and an hour later they called me and said that they did not see a leak. They did not realize that I took pictures of the leak before I brought the car there. When I showed the manager (Tom, who is very disrespectful) the pictures,he told me to bring the car to another dealer. What they had done was, clean the oil knowing that my warranty is almost over so that they wouldn't have to deal with it again. I have had this problem for over 2 years and they couldn't fix it. Very rude and disrespectful. Stay away from them. More

Great Service I did not buy my vehicle at this dealer, but I went to them for service due to their convenient location. I was there twice, once to check the vehicle I did not buy my vehicle at this dealer, but I went to them for service due to their convenient location. I was there twice, once to check the vehicle and the second time to have PTU (rear differential on AWD vehicle) replaced under warranty. During both of my visits I received top notch service, Friendly staff and on time service. Wonderful service. More

Better than Dana ford I got alot of help after letting them know what dana did to me They fixed mostly all the problems that dana couldn't find nor fix Dont go to dana I got alot of help after letting them know what dana did to me They fixed mostly all the problems that dana couldn't find nor fix Dont go to dana at all not even for a purchase More

Transmission Bring the car for transmission problem slip from 2 to first ford diler call me after 30 min o you need new transmision 5500 $ or to fix 3500 it w Bring the car for transmission problem slip from 2 to first ford diler call me after 30 min o you need new transmision 5500 $ or to fix 3500 it was to much money for me so i took car and bring to different diler copehel ford in woodside they fix the problem for 210 $ reprogram the komputer this people trying to rob me i almost tell them to do the job disasters More