Bay Ridge Subaru

I asked for my battery to be replaced and also my alternator to be checked. The young lady that was my service rep told me the alternator was fine, but it was not on my all points service report next alternator to be checked. The young lady that was my service rep told me the alternator was fine, but it was not on my all points service report next to battery replacement. Otherwise everything was fine as usual. A tiny oversight. More

Everyone was very helpful and kind. The only reason I didn't give 5 stars is because I was hoping for a cleaning too (a service that my previous dealer did for every regular service appointment) didn't give 5 stars is because I was hoping for a cleaning too (a service that my previous dealer did for every regular service appointment) More

I have been leasing or purchasing my vehicles from Bay Ridge Subaru for over 20 years. My original sales person has retired and this was my first experience with Anthony. He made the process of returning Ridge Subaru for over 20 years. My original sales person has retired and this was my first experience with Anthony. He made the process of returning my old lease and financing a new vehicle pleasant and stress free. Highly recommend Anthony, Roy, Frank and all those at Bay Ridge Subaru More

This was my first time using Bay Ridge Suburu and will This was my first time using Bay Ridge Suburu and will definitely return. They were courteous, responsive to my concerns and the work was very profes This was my first time using Bay Ridge Suburu and will definitely return. They were courteous, responsive to my concerns and the work was very professional. As a precaution due to the pandemic, my car was picked up and delivered promptly. This is a service I greatly appreciated. More

Kind, knowledgeable and honest staff.. Best car shopping experience ever!!! No regrets, was in and out. Can’t say enough about my experience and the staff. experience ever!!! No regrets, was in and out. Can’t say enough about my experience and the staff. More

Sabina was very welcoming, competent and delightful to work with on my service. I found her to be very helpful in expediting my service. Also, she was very patient with me in helping get my fleet vehicle work with on my service. I found her to be very helpful in expediting my service. Also, she was very patient with me in helping get my fleet vehicle repaired. They can be very challenging and unresponsive, but Sabrina was up to the task and took care of things. Happy to come back for future service needs! More

Ready for me when I arrived. Competent, courteous service. Comfortable, socially distanced waiting area. Inspection was performed in an hour, not too fast , and I like the detailed feedback sheet. service. Comfortable, socially distanced waiting area. Inspection was performed in an hour, not too fast , and I like the detailed feedback sheet. More

Overall I was satisfied. However the wait time was terrible considering how uncomplicated the job was. 2.5 hours to change just one tire! I was informed there was only 1 mechanic which unacceptable co terrible considering how uncomplicated the job was. 2.5 hours to change just one tire! I was informed there was only 1 mechanic which unacceptable considering its a weekend. More

From start to finish this was an amazing experience. They met our expectations on price and were nice enough to find us the car that we wanted from another dealership. Chris was wonderful to my wife and I. H met our expectations on price and were nice enough to find us the car that we wanted from another dealership. Chris was wonderful to my wife and I. He was personable and laid back, which I appreciate in a salesman. Roy was also very personable in the finance portion of the sale. All in all, my wife and I would have no problem sending people to Bay Ridge Subaru. Thanks! More

My experience exceptional the level of professionalism was refreshing and the time taken to explaining things about my new vehicle was wonderful thanks to the team was refreshing and the time taken to explaining things about my new vehicle was wonderful thanks to the team More