Bay Ridge Subaru
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,372 reviews
They are reliable and always there to help us. They comminicate well and answer questions when asked and explain procedures.General satisfaction after Subaru car repair. comminicate well and answer questions when asked and explain procedures.General satisfaction after Subaru car repair. More
Everyone was so nice, attentive and patient. I only Everyone was so nice, attentive and patient. I only regret that I couldn’t see their faces or shake their hands. (COVID) Thank you very much. Everyone was so nice, attentive and patient. I only regret that I couldn’t see their faces or shake their hands. (COVID) Thank you very much. More
The 18,000 mile check-up was prompt, thorough, and courteous. Delightful upgrade to customer waiting area, with coffee, wifi, and magazines. Appreciated the text link with Sabina. courteous. Delightful upgrade to customer waiting area, with coffee, wifi, and magazines. Appreciated the text link with Sabina. More
I was very happy with the service and the staff could not have been nicer very polite and they even gave me a ride back to my office with a super nice driver thank you have been nicer very polite and they even gave me a ride back to my office with a super nice driver thank you More
Brought car in for 1st service ever, plus the NYS inspection. I thought it would take a while so took a long walk, but to my pleasant surprise car was ready very quickly. I dealt with Kayla who wa inspection. I thought it would take a while so took a long walk, but to my pleasant surprise car was ready very quickly. I dealt with Kayla who was exceedingly pleasant, considerate and very helpful. I've never had a Subaru before this car, and I am happy I can go to the dealer for good service. More
Kayla at reception, was very helpful , knowledgeable and informative. Dave, the technician, was also very helpful and thorough with explaining some technical issues I was having informative. Dave, the technician, was also very helpful and thorough with explaining some technical issues I was having More
Bay Ridge Subaru has been my service center for four models over 20 years. I'm my experience they've always provided respectful and responsible customer service. I can't comment on the economics as I ha models over 20 years. I'm my experience they've always provided respectful and responsible customer service. I can't comment on the economics as I have not done deep comparisons. My preference is to have Subaru trained technicians working on my car. The renovated waiting lounge is a plus with comfortable seating, big windows, clean restrooms, numerous power outlets for many people to charge their devices, strong wifi and complimentary water and coffee/ tea bar. Fyi Dept. staff on this page needs to be updated. More
The service Dept rose to the occasion when my battery failed they lead by Mark quickly got my vehicle into their facility where the battery was replaced on a 2020 forester failed they lead by Mark quickly got my vehicle into their facility where the battery was replaced on a 2020 forester More
The team at Bay Ridge Subaru always friendly, helpful and courteous. They always take care of you like your part of the family. You can always trust them to take car of your Subaru. courteous. They always take care of you like your part of the family. You can always trust them to take car of your Subaru. More
This is a fantastic operation. They are always efficient and helpful. They never take long and they do really great work. I have never questioned a single recommendation. and helpful. They never take long and they do really great work. I have never questioned a single recommendation. More