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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 21, 2020

Express oil and filter change. Mike got me in and out and they were able to order me a new cargo cover for my Outback. More

by jrtaylor76
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Feb 24, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to share your experience with Mike! We truly appreciate your positive feedback, and we look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

February 21, 2020

easy/accommodating, professional From drop-off to pick up, service was quick and staff knowledgeable, professional and pleasant. Alvaro explained the process, provided contact info an More

by Vicki B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 24, 2020 -

Bay Ridge Subaru responded

Hello Vicki, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Alvaro and our lounge. We hope to see you in again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 21, 2020

The Subaru staff were very supportive, the waiting room is very comfortable, clean, with appetizing Chai and coffee, My service was completed at the promised time More

by DANRITO37
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Custodian, Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani
Feb 24, 2020 -

Bay Ridge Subaru responded

Thank you for your repeated business, Dan. We are always here to help and look forward to seeing you again. Sincerely, Tom Ruggiero, Dealer Principal

February 20, 2020

Scheduled appointment for 1 car, they accommodated both me and my wife. Service quicker than quoted. Friendly and knowledgeable staff in comfortable environment. The service was superb. More

by BROSCO1931
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Bay Ridge Subaru responded

Thank you for the amazing review and perfect rating. It is wonderful to hear that you and your wife enjoyed our superb services at Bay Ridge Subaru. We hope to see you again soon and thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

February 20, 2020

easy / fast service Get in and out about 30 mins. Staff explained well on how things work. Since I bought the car there, it cost me $0 for both oil change and multi inspe More

by GANONK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Feb 21, 2020 -

Bay Ridge Subaru responded

We appreciate the five star rating and the time it took to share some feedback regarding your service experience. I am glad to you took advantage of our complimentary refreshments. We appreciate your business and we look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

February 19, 2020

The Bay Ridge Subaru dealership stresses customer service. The estimated time for the repair was pessimistic so I was on my way home sooner than expected. The waiting room is clean, spacious and comf More

by EDK1747
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

February 19, 2020

Over the past 29 years I have leased six Subarus from this dealership because of the courteous and professional manner in which I have been treated. Will continue to do so! More

by MMARRA62
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Feb 20, 2020 -

Bay Ridge Subaru responded

Thank you for your repeated business. We are always here to help and look forward to seeing you again. Sincerely, Tom Ruggiero, Dealer Principal

February 19, 2020

Friendly sales person. Very pet friendly place with a smile. The renovations make the place very pleasant to purchase my new vehicle. Trade in price could have been better. All around for my third visit More

by ANDYMUS
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Feb 20, 2020 -

Bay Ridge Subaru responded

Andy, thank you for sharing your five-star experience with our team! Congratulations on your new purchase! We appreciate your feedback, and we hope to serve you again for your future vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

February 18, 2020

6 month check up. The work was done in a professional manner. The work was done in a timely manner. The waiting area is pleasant and clean. The free coffee was a plu More

by mwbuser1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not not know the names of the service employees. They should be in your records.
Feb 19, 2020 -

Bay Ridge Subaru responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

February 17, 2020

Easiest Recall Ever! 1. Ease of making an appointment for the next day. 2. Prompt attention on arrival for service. 3. Comfortable waiting area with complementary coffee More

by kj2028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Sena
Feb 18, 2020 -

Bay Ridge Subaru responded

KJ, thank you for sharing your feedback regarding your latest Recall Experience. We are delighted to learn of your satisfaction. Thank you so much for your business and we hope to see you again at Bay Ridge Subaru soon. Sincerely, Tom Ruggiero, Dealer Principal

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